Rick Gross Email & Phone Number
Chief Customer Service Officer @ Bain Capital Ventures
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Rick Gross Location
- Tampa, FL, US
Rick Gross Work
- 2025 -now Chief Customer Service Officer @
- 2023 -now Chief Customer Officer @ Bain Capital/Clarifying Marketing
- 2023 -2024 SVP of Member Services @
- 2013 -2023 Sr. Director @
- 2013 -2023 Senior Director @
- 2012 -2012 Director @ Call Systems Plus
- 2009 -2012 Senior Manager @
Rick Gross Education
- University of Phoenix
Bachelor's Degree - In Process (Business Administration and Management, General)
- [2018 Customer Service Contact Center Leader of the Year - Stevie Awards]
Rick Gross Skills
- Healthcare Management
- Process Improvement
- Vendor Management
- Healthcare
- Operations Management
- Business Development
- Call Centers
- Leadership
- Management
- Change Management
- Program Management
- Quality Assurance
- Start-ups
- Training
- Analysis
- Start Ups
- Team Building
- Contact Centers
- Business Process Improvement
- PeopleSoft
Rick Gross Summary
- Rick Gross, based in Tampa, FL, US, is currently a Chief Customer Service Officer at Bain Capital Ventures (BCV) - Clarifying. Rick Gross brings experience from previous roles at Bain Capital/Clarifying Marketing, Bain Capital Ventures (BCV) and UnitedHealth Group/OptumRx. Rick Gross holds a Bachelor's Degree - In Process in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Healthcare Management, Process Improvement, Vendor Management, Healthcare, Operations Management and more. Rick Gross has 1 emails and 2 mobile phone numbers on RocketReach.
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