Co-Founder and Head of CX @ Knowledge Wave International (January 2001 - September 2016)
Vice President Operations @ (March 1998 - December 2000)
Vice President Customer Service @ (February 1996 - December 1998)
Rick Emery Education
University of California, Los Angeles
Bachelor of Arts (English, Literature)
1985-1990
Rick Emery Skills
Account Management
Analytical Skills
Analytics
Business Analysis
Business Development
Business Intelligence
Business Process Improvement
Business Strategy
CRM
Change Management
Creativity and Innovation
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Experience Management
Customer Loyalty
Customer Relationship Management (CRM)
Customer Service
Customer Success
Data Analysis
Data Analytics
Enterprise Software
Entrepreneurship
Executive Leadership
Executive Management
Innovation
Leadership
Leadership Development
Management Consulting
Market Research
Marketing
Marketing Strategy
Onboarding
P&L Management
Predictive Modeling
Process Improvement
Product Management
Project Management
Quantitative Analytics
SaaS
Sales
Sales Management
Software as a Service (SaaS)
Start-up Environment
Start-ups
Strategy
Voice of the Customer
Research
SQL
Information Technology
Start Ups
Customer Relationship Management Crm
Technology
Microsoft Excel
Software as a Service Saas
Ideas
Services
Customer Relationship Management
Software as a Service
Rick Emery Summary
Rick Emery, based in Charlottesville, VA, US, is currently a CEO and Founder at Perfect Practice. Rick Emery brings experience from previous roles at Feral Children Tales, Simple CX, Knowledge Wave International and Mediware Information Systems. Rick Emery holds a 1985 - 1990 Bachelor of Arts in English, Literature @ University of California, Los Angeles. With a robust skill set that includes Account Management, Analytical Skills, Analytics, Business Analysis, Business Development and more. Rick Emery has 2 emails and 2 mobile phone numbers on RocketReach.
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