Rick Durrant Email & Phone Number
Global IT Service Desk - Senior IT Analyst - Supervisor @ Arup
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Rick Durrant Location
- Newcastle upon Tyne, GB
Rick Durrant Work
- Global IT Service Desk - Senior IT Analyst - Supervisor @ (January 2020 - Present)
- Global IT Service Desk @ (August 2019 - December 2019)
- IT Service Desk - Team Leader @ (July 2018 - August 2019)
- IT Manager @ (November 2016 - July 2018)
- IT Technical Analyst - Service Desk @ (June 2016 - November 2016)
- IT Shared Service Delivery Centre @ (July 2015 - June 2016)
- IT Contractor - Shared Services Centre @ (July 2015 - May 2016)
- Personal break in Spain @ family time out (May 2014 - August 2015)
- ICT Service Delivery Manager Nexus and Metro and Nexus Raik @ (February 2013 - June 2014)
- IT Service Desk Manager @ (February 2010 - February 2013)
- IT Technical Analyst - (Metro, Ferry and Government Transport Executive) @ (October 2009 - March 2010)
- IT Contractor - Nigel Wright Recruitment @ (March 2007 - August 2009)
- Technical Analyst @ (January 2006 - January 2008)
Rick Durrant Skills
- ITIL
- IT Service Management
- Change Management
- VMware
- Project Delivery
- PRINCE2
- Project Management
- Infrastructure
- Management
- Service Delivery
- Citrix
- Software Documentation
- Business Process
- Project Planning
- Stakeholder Management
- Active Directory
- Business Analysis
- Team Leadership
- IT Management
- SharePoint
- Information Technology
- Troubleshooting
- MS Project
- Windows Server
- Program Management
- Contract Management
- Governance
- Process Improvement
- Training
- Disaster Recovery
- Service Desk
- Rail
- Windows
- Microsoft SQL Server
- Virtualization
- Telecommunications
- Microsoft Project
- Integration
- Customer Satisfaction
- Continual Service Improvement
- Google Chrome for Business
- Google Administration
- Google Collaboration
- Windows Active Roles
- AirWatch Mobile Device Admin
- CMDB Asset Management
- Altiris Console
- Service Now
- Licence Controls
- Service Design
- Maximo
- Business Process Improvement
- CSI
- Service Improvement
- Problem Management
Rick Durrant Summary
- Rick Durrant, based in Newcastle upon Tyne, GB, is currently a Global IT Service Desk - Senior IT Analyst - Supervisor at Arup. Rick Durrant brings experience from previous roles at Essentra, Pulsant, True Potential LLP and G4S. With a robust skill set that includes ITIL, IT Service Management, Change Management, VMware, Project Delivery and more. Rick Durrant has 3 emails and 2 mobile phone numbers on RocketReach.
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