Director, Business IT @ (June 2023 - January 2025)
Senior Director of Customer Success @ (March 2023 - July 2023)
Director of Technical Account Management @ (August 2022 - March 2023)
Senior Director, Professional Services @ (July 2022 - August 2022)
Director, Professional Services @ (September 2019 - August 2022)
Senior Manager, Services @ (January 2019 - September 2019)
Global Manager, Fulfillment @ (March 2018 - December 2018)
Manager, Technical Account Management @ (January 2017 - March 2018)
Technical Account Manager Lead @ (January 2016 - December 2016)
Technical Account Manager @ (April 2015 - January 2016)
Senior Technical Support Engineer @ (May 2013 - April 2015)
Senior Engineer @ (February 2013 - May 2013)
Server Specialist @ (May 2011 - February 2012)
Oracle Systems Engineer @ (March 2010 - January 2011)
Rick Devoe Education
Breton Education Center
Diploma (Pre-collegiate preparation)
1993-2009
NAIT (Northern Alberta Institute of Technology)
General Mechanics (Heavy Equipment Maintenance Technology/Technician)
2006-2007
Rick Devoe Skills
Information Technology
Technical Support
Customer Service
Customer Satisfaction
Windows Server
Computer Hardware
Computer Repair
Customer Retention
Blackberry Enterprise Server
Call Center
Training
Microsoft Exchange
Solaris
Desktop Computers
Blackberry
Windows 7
Virtualization
VMware Workstation
Functional Testing
Root Cause Analysis
Network Administration
Microsoft SQL Server
Active Directory
Log Analysis
Troubleshooting
Operating Systems
TCP/IP
Call Centers
Windows
Networking
Internet Protocol Suite (TCP/IP)
Internet Protocol Suite Tcp/Ip
Requirements Analysis
Team Leadership
Microsoft Excel
Business Analysis
Microsoft Office
Internet Protocol Suite
Rick Devoe Summary
Rick Devoe, based in Halifax Regional Municipality, NS, CA, is currently a Adoption Assurance Analyst at BeyondTrust. Rick Devoe brings experience from previous roles at Sherweb, Resolve Systems, Dragos, Inc. and BeyondTrust. Rick Devoe holds a 1993 - 2009 Diploma in Pre-collegiate preparation @ Breton Education Center. With a robust skill set that includes Information Technology, Technical Support, Customer Service, Customer Satisfaction, Windows Server and more. Rick Devoe has 2 emails and 2 mobile phone numbers on RocketReach.
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