2019 -2020 Remote Employee Engagement | Voice of the Customer (EX4CX consulting engagement) @
2018 -2019 Head of Retail Customer Experience (EX4CX Consulting Engagement) @
2014 -2017 Director, Customer Experience and Program Management @
2012 -2014 Director of Strategic Initiatives @
2006 -2012 International Operations Director @
2003 -2006 Project Management and Operational Excellence (Lean and Six Sigma Black Belt) @
2001 -2003 Program and Project Manager @ Waste Management (Contracted via Rapidigm)
2001 -2001 Business Analyst @ El Paso Global Networks
2000 -2001 Business Analyst @ Airband Communications
2000 -2000 Business Analyst @ inverge.com
1998 -2000 Business Analyst @
1995 -1998 Analyst @
Rick Denton Education
Duke University 1991-1995
Rick Denton Skills
Process Improvement
Business Process Improvement
Leadership
Business Analysis
Project Management
Six Sigma
Business Process
Business Intelligence
Team Leadership
Global Operations
Project Portfolio Management
Analysis
International Project Management
Process Optimization
Supply Chain
Start-ups
Operational Excellence
Team Building
Business Strategy
Retail
Strategy
Cross-functional Team Leadership
Team Management
Human Resources
Managing Global Operations
International Management
Strategic Planning
Supply Chain Management
Budgets
Financial Services
FinTech
Digital
Process Transformation
Business Project Management
International Supply Chain
Digital Marketing
Trello
Public Speaking
Change Management
Research
Program Management
Customer Experience
Start Ups
Cross Functional Team Leadership
Management
Service Processes
Build Strong Relationships
Customer Experience Design
Customer Experience Consulting
Experience Design
Customer Experience Management
Organizational Culture
Customer Advocacy
Escalation Resolution
Customer Service
Distributed Teams
Voice of the Customer
Customer Engagement
Customer Journeys
Hospitality Industry
Rick Denton Summary
Rick Denton, based in Frisco, TX, US, is currently a Podcast Co-Host and Producer at The Loud Quiet Podcast. Rick Denton brings experience from previous roles at CX Passport, CX Passport Live, EX4CX and Confidential Fortune 100 multinational finance and insurance corporations. Rick Denton holds a 1991 - 1995 Duke University. With a robust skill set that includes Process Improvement, Business Process Improvement, Leadership, Business Analysis, Project Management and more. Rick Denton has 2 emails and 2 mobile phone numbers on RocketReach.
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