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Rick Chappel Location
Westlake, Ohio, United States
Rick Chappel Work
2023 -now Chief Operating Officer @
2021 -2022 SVP Services and Customer Success @
2017 -2021 Vice President, Customer Success @
2010 -2017 Practice Director @
2003 -2005 Manager, global hosting @
1992 -1998 Manager, SAP Practice @
Rick Chappel Education
University of Akron
Bachelor Of Science (Mechanical Engineering)
1988-1992
Rick Chappel Skills
Customer Experience
Climate Change
Playbook
Customer Journey Mapping
Customer journey
Customer Journeys
Revenue Forecasting
Pre-Sales Support
Sales Support
Sales Enablement
Customer Service
Professional Services Delivery
Professional Services Automation
Professional Services Management
Customer Success
Technical Support
Help Desk Support
Financial Forecasting
Planning Budgeting & Forecasting
Budget Forecasting
Solution Architecture
Marketing
Solution Delivery
SaaS
Enterprise Software
Business Intelligence
Cloud Computing
Professional Services
Business Analysis
Product Management
Pricing Strategy
Business Process Improvement
Project Management
Cross-functional Team Leadership
Leadership
Process Improvement
Business Process
Strategy
Management
Software as a Service (SaaS)
Product Development
Design Thinking
Organizational Design
People Development
Employee Coaching
Rick Chappel Summary
Rick Chappel, based in Westlake, Ohio, United States, is currently a Chief Operating Officer at Banyan Technology. Rick Chappel brings experience from previous roles at Zilliant and Ariba, Inc. Rick Chappel holds a 1988 - 1992 Bachelor Of Science in Mechanical Engineering @ University of Akron. With a robust skill set that includes Customer Experience, Climate Change, Playbook, Customer Journey Mapping, Customer journey and more. Rick Chappel has 2 emails and 2 mobile phone numbers on RocketReach.
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