2016 - 2017 Director, Customer Experience Team @ T-Mobile
2016 - 2016 Director, Device and Network Experience @ T-Mobile
2014 - 2016 Sr. Manager, Customer Experience Team - Customer Service @ T-Mobile
2014 - 2014 Sr. Customer Experience Manager, Device Programs and Logistics - Customer Service @ T-Mobile
2012 - 2014 Customer Experience Manager, Device Programs and Logistics - Customer Service @ T-Mobile
2006 - 2012 Operations Business Manager, BPO Management - Customer Service @ T-Mobile
Rick Chandler Education
University of Phoenix
Bachelor of Science (Global Business Management)
2008 - 2012
Rampart High School
High School Diploma (All)
1992 - 1996
Rick Chandler Skills
Call Centers
Telecommunications
Customer Experience
Cross-functional Team Leadership
Customer Satisfaction
Vendor Management
Process Improvement
Team Leadership
Management
Program Management
Rick Chandler Summary
Rick Chandler, based in Kirkland, WA, US, is currently a VP, Customer Experience and Portfolio Management at T-Mobile. Rick Chandler brings experience from previous roles at T-Mobile. Rick Chandler holds a 2008 - 2012 Bachelor of Science in Global Business Management @ University of Phoenix. With a robust skill set that includes Call Centers, Telecommunications, Customer Experience, Cross-functional Team Leadership, Customer Satisfaction and more. Rick Chandler has 3 emails and 4 mobile phone numbers on RocketReach.
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