Rick Calder Email & Phone Number
Global Incident Management and Operations Manager Senior @ Gallagher Insurance
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Rick Calder Location
- Fort Lauderdale, FL, US
Rick Calder Work
- Global Incident Management and Operations Manager Senior @ (April 2025 - Present)
- Senior Incident Manager @ (August 2024 - April 2025)
- Associate Director IT Service Management at Chewy @ (July 2019 - March 2024)
- Manager, Incident and Problem Management @ (May 2018 - July 2019)
- Manager, Service Availability @ (June 2016 - May 2018)
- Sr. Incident Manager @ (June 2014 - June 2016)
- Operations Event Manager @ (December 2012 - June 2014)
- Supervisor Technical Operations Center (TOC) @ (March 2009 - December 2012)
Rick Calder Education
- Anthem College - Phoenix
Associates
Rick Calder Skills
- Business Continuity
- CSE
- Change Management
- Cisco Systems Products
- Cisco Technologies
- Coaching
- Computer Hardware
- Continuous Improvement
- Creative Problem Solving
- Critical Thinking
- Customer Satisfaction
- Customer Success
- Data Center
- Delegation
- Disaster Recovery
- Executive Reports
- Financial Metrics
- Global Network Operations
- IT Infrastructure Management
- IT Infrastructure Operations
- IT Management
- IT Operations
- IT Operations Management
- IT Service Management
- IT Strategy
- ITIL
- ITIL v3 Foundations Certified
- Implementation Experience
- Incident Management
- Incident Response
- Infrastructure
- Infrastructure Management
- Juniper
- LAN-WAN
- Major Incident Management
- Managed Services
- Management
- Network Operations Center (NOC)
- Networking
- Onboarding
- Operations
- Organizational Leadership
- Personnel Supervision
- Presentation Skills
- Problem Analysis
- Root Cause
- Root Cause Analysis
- Security Incident Response
- Security Operations
- Servers
- Service Delivery
- Service Desk
- Service Improvement
- Software Documentation
- Technology Change Management
- Troubleshooting
- Vendor Management
- Written Communication
- Layer 3
- Nortel
- Software Installation
- Switches
- Zenoss
- Physical Layer
- Customer Service
- Layer 1
- WAN
- VPN
- Unix
- Layer 2
- Lan Wan
- Leadership
- Team Building
- Public Speaking
- Music
- Strategic Planning
- Fundraising
- Professional Musician/Writing And Producing Songs
- Worldwide Radio Media...Visit Www.Shiloahtv.Com
- Marketing
- Nonprofits
- Training
- Community Outreach
- Evangelism
- Including Conference And Strategic Planning In Ministry
- Project Planning
- Radio
- Media
Rick Calder Summary
- Rick Calder, based in Fort Lauderdale, FL, US, is currently a Global Incident Management and Operations Manager Senior at Gallagher. Rick Calder brings experience from previous roles at Zillow, Chewy and The Walt Disney Company. Rick Calder holds a Associates @ Anthem College - Phoenix. With a robust skill set that includes Business Continuity, CSE, Change Management, Cisco Systems Products, Cisco Technologies and more. Rick Calder has 1 emails and 4 mobile phone numbers on RocketReach.
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