Solutions Engineer II - Unified Communications @ Black Box Resale Services (January 2009 - January 2017)
Applications and Technical Support Engineer ISG @ (January 2006 - January 2008)
Team Lead Technical Support Engineer - Conferencing @ (January 2001 - January 2005)
Senior Product Support Engineer – Video Conferencing (CVE) @ (January 1998 - January 2001)
Technical Support Engineer II – Voice and Data @ (January 1996 - January 1998)
Field Operation Technician - Voice @ (January 1986 - January 1996)
Rick Buchholz Education
Minnesota State Community and Technical College
Professional Certificate | Diploma (Telecommunications Technology)
Rick Buchholz Skills
ACD
Account Management
Avaya Technologies
Cabling
Call Centers
Channel Partners
Contact Centers
Customer Satisfaction
Ethernet
Hosted Voice
IP
IVR
LAN-WAN
MPLS
Managed Services
Mitel
Multiprotocol Label Switching (MPLS)
NEC
Networking
Peoplesoft
Pre/Post Sales Engineers
Project Management
QuoteWerks
SIP
SIP Trunking
SaaS
Sales Process
Salesforce
Session Initiation Protocol (SIP)
ShoreTel
Software as a Service (SaaS)
Solution Selling
T1
Technical Support
Telecommunications
Telephony
Troubleshooting
UC&C
UCaaS
Unified Communications
Video Conferencing
VoIP
Voice Mail
Voice over IP (VoIP)
WAN
Wireless
Wireless Technologies
Multiprotocol Label Switching Mpls
Software As A Service Saas
Voice Over Ip Voip
Session Initiation Protocol Sip
Lan Wan
Voice Over Ip
Session Initiation Protocol
Software as a Service
Multiprotocol Label Switching
Rick Buchholz Summary
Rick Buchholz, based in Saint Paul, MN, US, is currently a IES Sales Engineer and Project Manager at Independent Emergency Services (IES). Rick Buchholz brings experience from previous roles at AGC Networks Ltd., Black Box Resale Services, Black Box Network Services and Norstan Network Services Inc.. Rick Buchholz holds a Professional Certificate | Diploma in Telecommunications Technology @ Minnesota State Community and Technical College. With a robust skill set that includes ACD, Account Management, Avaya Technologies, Cabling, Call Centers and more. Rick Buchholz has 4 emails and 3 mobile phone numbers on RocketReach.
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