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Rick Black Location
Richmond, VA, US
Rick Black Work
2020 -now Director Global Customer Support @
2018 -2020 Sr. Director Customer Support @ Snagajob
2015 -2018 Director Customer Support @ Snagajob
2011 -2015 Sr. Director Consumer Services @
2009 -2011 Director Consumer Success @
2009 -2009 Senior Manager Product Support @
2007 -2009 Sr Manager Information Systems @
2004 -2007 Manager Business Applications @
2003 -2004 Oracle Specialist @
2002 -2003 Assistant Men's and Women's Collegiate Swim Coach @
Rick Black Education
Washington and Lee University 1998-2002
Rick Black Skills
Software Project Management
Customer Relationship Management (CRM)
Software Development
Team Leadership
Vendor Management
Process Improvement
Business Intelligence
Software Development Life Cycle (SDLC)
Requirements Analysis
Agile Methodologies
CRM
SaaS
SDLC
SQL
Salesforce.com
Business Analysis
Customer Service
Business Process Improvement
Enterprise Software
Oracle
Rick Black Summary
Rick Black, based in Richmond, VA, US, is currently a Director Global Customer Support at Higher Logic. Rick Black brings experience from previous roles at Snagajob and Rosetta Stone. Rick Black holds a 1998 - 2002 Washington and Lee University. With a robust skill set that includes Software Project Management, Customer Relationship Management (CRM), Software Development, Team Leadership, Vendor Management and more. Rick Black has 2 emails and 1 mobile phone numbers on RocketReach.
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