2013 -
2015 Director, Customer Success and Risk and Payments @
2010 -
2013 Director of Customer Success and Technical Services @
2008 -
2010 Director, IT and Customer Success @ Procura
2003 -
2008 Various @
Rick Bird Skills
Customer Satisfaction
Relationship Management
Leadership
KPI implementation
Software Project Management
Communication
Technical Support
PCI DSS
Change Management
Knowledge Management
CRM
Performance Management
Mentoring
Technical Recruiting
Customer Service
Team Management
Payment Card Processing
Business Analysis
Team Leadership
Project Management
Account Management
Vendor Management
Management
Start-ups
SaaS
Strategy
Business Development
Training
Start Ups
Risk Management
Rick Bird Summary
Rick Bird, based in Calgary, AB, CA, is currently a General Partner and CEO at Thin Air Labs. Rick Bird brings experience from previous roles at Athennian, Opencare.com and Street Contxt. With a robust skill set that includes Customer Satisfaction, Relationship Management, Leadership, KPI implementation, Software Project Management and more. Rick Bird has 2 emails and 1 mobile phone numbers on RocketReach.
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