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Rick Baum Location
Greenville, SC, US
Rick Baum Work
2024 -now Sr Director - Inside Sales and Retention and Financial Services @
2022 -2024 Director - Market Development @
2020 -2022 Senior Director - Kinetic Business Service Assurance @
2017 -2020 Vice President - Network Operations @
2009 -2017 Vice President - Enterprise Customer Support @
2006 -2009 Director - Customer Support @
1995 -2006 Director - Customer Sales and Service @ Alltel Communications
1993 -1995 Human Resources Manager @ Alltel Communications
1992 -1993 Management Development Associate @ Alltel Communications
1990 -1992 Operator and Customer Service Representative @ Alltel Communications
Rick Baum Education
Indiana University of Pennsylvania
Master of Arts (M.A.) (Public Affairs / Human Resource Management)
Indiana University of Pennsylvania
Bachelor of Arts (B.A.) (Political Science / Pre-Law)
Rick Baum Skills
Customer Service
Telecommunications
Managed Services
VoIP
Call Centers
Solution Selling
Cloud Computing
Customer Experience
SaaS
Product Management
Account Management
Professional Services
Workforce Management
Quality Assurance
Technical Support
Call Center
Customer Satisfaction
Customer Retention
Leadership
Management
Human Resources
Rick Baum Summary
Rick Baum, based in Greenville, SC, US, is currently a Sr Director - Inside Sales and Retention and Financial Services at TruVista. Rick Baum brings experience from previous roles at TruVista and Windstream. Rick Baum holds a Master of Arts (M.A.) in Public Affairs / Human Resource Management @ Indiana University of Pennsylvania. With a robust skill set that includes Customer Service, Telecommunications, Managed Services, VoIP, Call Centers and more. Rick Baum has 3 emails and 2 mobile phone numbers on RocketReach.
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