Rick Austin Email & Phone Number
Client Services Manager @ Symphony Teleca
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Rick Austin Location
- Mount Juliet, TN, US
Rick Austin Work
- 2011 -now Client Services Manager @
- 2010 -2011 Technical Support Manager @
- 2008 -2009 Customer Service Manager @ CIGNA Government Services
- 2000 -2007 Customer Care Manager - Center Technology Specialist - Retention Manager @
- 1994 -2000 Direct Sales Manager @
- 1982 -1986 Aviation Electronics Technician (AT2) @
Rick Austin Education
- University of Phoenix
B.S. (Management)
- University of South Florida
- Northwestern Connecticut Community College
A.S. (Business Administration)
Rick Austin Skills
- Conflict Management
- Help Desk Support
- Insurance
- Technical Training
- Sales
- Community
- Net
- Cost
- Beverage
- Store Management
- Melting
- Job Satisfaction
- Business Administration
- Meeting Facilitation
- Admin
- Tampa
- Facilitation
- Win Win
- Issue Resolution
- Temperament
- Management
- Coaching
- Professional Courses
- Continuous Improvement
- Key Performance Indicators
- Casualty Insurance
- Consumer Marketing
- New Initiatives
- Nashville
- Program Creation
- Inside Sales
- Customer Satisfaction
- System
- Strategic Initiatives
- Business Services
- Collaborative Environment
- T Mobile
- Reports
- Strategy
- Agreement
- Direct Sales
- Strategies
- Property
- Training
- BMC Remedy
- Point of Contact
- Customer Service
- Contests
- Verint
- Surveying
- Scripting
- Trains and Add Rails
- Quality Control
- Research
- Isrs
- System Monitoring
- Alcatel
- Call Centers
- Service Delivery
- Payroll
- Reward
- Campaigns
- Springs
- Centrevu
- Customer Relations
- Calling
- Churn
- Communication
- Resource Management
- PDS
- Quality Assurance
- Operations
- Performance Management
- Turn Around Management
- Colorado
- Change Management
- CMS
- Social Influence
- System Performance
- Sales Trainings
- Avaya Technologies
- Project
- Rollout
- House
- Metric
- Ultra
- Presentations
- Call Quality
- Usa
- Attrition
- Phoenix
- Change Champion
- Boost
- Guidelines
- Process Improvement
- Cos
- Software
- Call Logging
- Interviews
- Restaurants
- Rta
- Budgets
- Staff Development
- Connecticut
- Strength Training
- Databases
- .NET
Rick Austin Summary
- Rick Austin, based in Mount Juliet, TN, US, is currently a Client Services Manager at Symphony Services. Rick Austin brings experience from previous roles at IRON Solutions, CIGNA Government Services, T-Mobile and Progressive Insurance. Rick Austin holds a B.S. in Management @ University of Phoenix. With a robust skill set that includes Conflict Management, Help Desk Support, Insurance, Technical Training, Sales and more. Rick Austin has 3 emails and 4 mobile phone numbers on RocketReach.
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