Rick Anderson Email & Phone Number
IT Services Manager @ FleetPride
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Rick Anderson Location
- Sachse, TX, US
Rick Anderson Work
- IT Services Manager @ (August 2022 - Present)
- Senior Manager IT Solutions Desk @ (April 2022 - August 2022)
- Senior Manager, IT Service Desk @ (April 2018 - December 2021)
- IT Support Manager, Helpdesk @ (September 2017 - April 2018)
- IT Service Desk Supervisor @ (July 2015 - April 2017)
- IT Service Desk Team Lead @ (January 2013 - July 2015)
- Quality Assurance Analyst (Call Monitoring) @ (August 2012 - November 2012)
- Technical Quality Analyst (Call Monitoring) @ (January 2012 - August 2012)
- BlackBerry Partner Technical Support Specialist @ (October 2010 - January 2012)
- BlackBerry and PDA Support Specialist @ (February 2007 - October 2010)
Rick Anderson Education
- Oklahoma Christian University
(General Studies)
2000-2003
Rick Anderson Skills
- Problem Solving
- Pressure Situations
- Oral Communication
- Escalations Management
- Communication
- Troubleshooting
- Technical Support
- Blackberry
- Help Desk Support
- Remote Desktop
- Incident Management
- Leadership
- Management
- Coaching
- Mentoring
- Event Management
- Process Creation
- Printers
- Quality Assurance
- Blackberry Enterprise Server
- Wireless Networking
- Windows
- Active Directory
- Laptops
- VPN
- XP
- Instructor-led Training
- Windows 7
- Microsoft Exchange
- System Deployment
- Software Installation
- Peer Mentoring
- Subject Matter Experts
- Training
- Wireless
- Routers
- TCP/IP
- Mentoring New Hires
- Hardware
- Windows Server
- VoIP
- Call Centers
- DNS
- Smartphones
- Computer Hardware
- Software Documentation
- Networking
- Citrix
- Avaya
- Cisco Technologies
- LANDesk
- TeamViewer
- ITIL v3 Foundations Certified
- Call Center
- Windows Vista
- Instructor Led Training
- BMC Remedy
- Remedy Ticketing System
- Servers
- Windows XP Pro
- VMware
- DHCP
Rick Anderson Summary
- Rick Anderson, based in Sachse, TX, US, is currently a IT Services Manager at FleetPride. Rick Anderson brings experience from previous roles at Dallas Fort Worth International Airport (DFW), MIC Global Services, HMS and DaVita Rx. Rick Anderson holds a 2000 - 2003 Oklahoma Christian University. With a robust skill set that includes Problem Solving, Pressure Situations, Oral Communication, Escalations Management, Communication and more. Rick Anderson has 3 emails and 2 mobile phone numbers on RocketReach.
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