Director, CS Vendor Oversight @ (June 2019 - October 2020)
Director Customer Care @ (April 2022 - December 2022)
Associate Director @ (July 2007 - July 2018)
Manager, Call Center Operations @ (September 2005 - July 2007)
Call Center Management Consultant @ (January 2005 - August 2005)
Call Center Management Consultant @ (February 2004 - January 2005)
Director, Operations @ (February 1999 - August 2003)
Rick Acevedo Education
East Carolina University - College of Business
(Information Systems Management)
University of Maryland
(Information Systems Management)
Central Texas College
(Micro Computer Technology)
Rick Acevedo Skills
Leadership
Team Building
PowerPoint
Customer Relations
Call Center
HIPAA
Data Analysis
Forecasting
Business Analysis
Vendor Management
Healthcare
Excel
Process Improvement
Mentoring
Visio
IVR
Microsoft Office
Microsoft Access
Business Process
Change Management
Customer Service
MS Project
Business Process Improvement
Management
Problem Solving
Word
Call Centers
Access
Rick Acevedo Summary
Rick Acevedo, based in New York, NY, US, is currently a Management Consultant at R&ANDinc. Rick Acevedo brings experience from previous roles at EmblemHealth, Altice USA and 1199 National Benefit Fund. Rick Acevedo holds a East Carolina University - College of Business. With a robust skill set that includes Leadership, Team Building, PowerPoint, Customer Relations, Call Center and more. Rick Acevedo has 2 mobile phone numbers on RocketReach.
Looking for a different Rick Acevedo?
Find contact details for 700 million professionals.