Richard Would Email
Senior Customer Success Manager @ DoiT International
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Richard Would Location
- Ireland
Richard Would Work
- 2026 -now Senior Customer Success Manager @
- 2024 -2026 Senior Customer Success Manager @
- 2021 -2024 Senior Customer Success Manager @
- 2019 -2021 Principal Customer Success Manager, Remedyforce @
- 2014 -2019 Lead Customer Success Manager, Remedyforce @
- 2012 -2014 Support Delivery Manager EMEA and APAC @
- 2010 -2012 EMEA Technical Support Manager @
- 2006 -2010 Senior Professional Services Engineer @
- 2002 -2006 Regional Technical Support Supervisor @
Richard Would Education
- CNi (Computer Network institute) Dublin, IRL 1999-2000
- Coventry University 1995-1999
Richard Would Skills
- IT Service Management
- Salesforce.com
- Cloud Computing
- Managed Services
- Support Management
- SaaS
- Management
- Customer Service
- Enterprise Software
- Technical Support
- Resource Management
- Team Building
- Troubleshooting
- Technical Staff Management
- People Development
- Team Management
- Escalations Management
- Hardware Support
- Virtualization
- Service Delivery Management
- Active Directory
- Customer Satisfaction
- Pre-sales
- IT Operations
- ITIL
- Staff Development
- Open to New Ideas
- Databases
- IT Management
- Customer Success
- Customer Escalation Management
- Professional Services
- Infrastructure
- Security
- Software as a Service (SaaS)
- Servers
- Sales
- Software As A Service Saas
- Team Leadership
- Strategic Planning
- Java
- New Business Development
- Training
- Pre Sales
Richard Would Summary
- Richard Would, based in Ireland, is currently a Senior Customer Success Manager at DoiT. Richard Would brings experience from previous roles at Trellix, ThousandEyes (part of Cisco) and BMC Software. Richard Would holds a 1999 - 2000 CNi (Computer Network institute) Dublin, IRL. With a robust skill set that includes IT Service Management, Salesforce.com, Cloud Computing, Managed Services, Support Management and more. Richard Would has 2 emails on RocketReach.
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