Richard Townsend Email & Phone Number
Commercial Improvement Director (fixed term contract) @ Malaysia Airports
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Richard Townsend Location
- Horley, GB
Richard Townsend Work
- Commercial Improvement Director (fixed term contract) @ (June 2025 - Present)
- Commercial Director @ (August 2021 - June 2025)
- Chair, St James' BID Steering Group - Heart of London Business Alliance (HOLBA) @ (May 2024 - May 2025)
- Hospitality, Retail and Commercial @ (November 2020 - August 2021)
- Retail Director (UK's largest mixed use development) @ (September 2018 - October 2020)
- Non-Aeronautical Commercial Director @ (April 2016 - August 2018)
- Head of Retail and Property (Revenue streams included; Retail, Property and Comercial Transport) @ (August 2013 - April 2016)
- Head of Retail Performance @ (September 2012 - August 2013)
- Silver Commander - Duty Senior Manager - additional role to my Head of Retail Performance position. @ (June 2012 - August 2013)
- Head of Strategic and Operational Readiness - Olympics and Paralympics at Gatwick @ (March 2011 - September 2012)
Richard Townsend Education
- Cranfield School of Management
(Airport Commercial Revenue Development)
2009-2009 - East Surrey College
Richard Townsend Skills
- Cross-functional Team Leadership
- Stakeholder Management
- Coaching
- Customer Experience
- Retail Sales
- Dedication to Continuous Improvement
- Team Leadership
- Performance Management
- Leadership
- Retail
- Team Building
- Strategy
- Management
- Change Management
- New Business Development
- Account Management
- Airports
- Project Management
- Business Planning
- Contract Management
- Training
- Budgets
- Strategic Planning
- Customer Service
- Sales
- Procurement
- Process Improvement
- Competitive Analysis
- Operations Management
- Product Development
- Marketing
- Business Process
- Continuous Improvement
- Team Management
- Project Planning
- Forecasting
- Merchandising
- Business Strategy
- Business Process Improvement
- Program Management
- Negotiation
- Pricing
- Logistics
- Airport Management
- Business Development
- Supply Chain
- Aviation Security
- Outsourcing
- CRM
- Contract Negotiation
- Microsoft Office
- Microsoft Word
- Cross Functional Team Leadership
Richard Townsend Summary
- Richard Townsend, based in Horley, GB, is currently a Commercial Improvement Director (fixed term contract) at Malaysia Airports. Richard Townsend brings experience from previous roles at The Institute of Directors and BATTERSEA POWER STATION DEVELOPMENT COMPANY LIMITED. Richard Townsend holds a 2009 - 2009 Cranfield School of Management. With a robust skill set that includes Cross-functional Team Leadership, Stakeholder Management, Coaching, Customer Experience, Retail Sales and more. Richard Townsend has 1 emails and 3 mobile phone numbers on RocketReach.
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Top Malaysia Airports Employees
Bryan Thompson
Chief Airports Officer
United Arab Emirates
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Zeid Razak
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Kamaruzzaman Razali
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MacHiel Musian
Head of Operations
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Surendran Rajasingam
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Suhaimi Sani
Airport Manager
Malacca, Malacca, MY
Maz Othman
General Manager IT Architecture and Strategy
Kuala Lumpur, MY
Mohamed Shahrom
Chief Financial Officer
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Adrian Chew
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