Richard Shaffer Email & Phone Number
Managing Director, CRM Practice Lead, North America @ Havas CX
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Richard Shaffer Location
- New York, NY, US
Richard Shaffer Work
- Managing Director, CRM Practice Lead, North America @ (July 2025 - Present)
- Associate Managing Director, Head of Client Services @ (January 2021 - June 2025)
- SVP Head of Client Services @ (July 2020 - January 2021)
- VP Customer and CX Strategist @ (June 2018 - November 2019)
- Head Of Customer Marketing @ (February 2018 - June 2018)
- Business Director (Group Account Director) @ (January 2017 - February 2018)
- Senior Account Director @ (January 2015 - January 2017)
- CRM Manager (Contract) @ (May 2014 - December 2014)
- Account Director CRM @ DDB Sydney (January 2013 - March 2014)
- Senior InterAction (CRM) Consultant @ (March 2011 - January 2013)
- InterAction (CRM) Client Advisor @ (April 2008 - April 2011)
- CRM Co-ordinator @ (July 2006 - March 2008)
- Account Manager @ sbgFinex (August 2005 - July 2006)
- Account Manager @ (July 2003 - July 2005)
- Student Activities and Development Coordinator @ (January 2002 - January 2003)
- Outbound Telemarketing Manager @ Parade Direct (January 2000 - January 2001)
- Outbound Operator @ Parade Telemarketing (January 1997 - January 2000)
Richard Shaffer Education
- Aston University
Bachelor of Science (Marketing)
1997-2001
Richard Shaffer Skills
- Account Management
- Analytics
- B2B
- Business Analysis
- Business Development
- Business Strategy
- Business-to-Business (B2B)
- CRM
- CRM Integration
- Client Development
- Consulting
- Customer Experience
- Customer Relationship Management (CRM)
- Database Marketing
- Digital Marketing
- Direct Marketing
- Email Marketing
- Financial Services
- Go-to-Market Strategy
- Integrated Marketing
- Management
- Management Consulting
- Marketing
- Marketing Automation
- Marketing Communications
- Marketing Strategy
- Multi-channel Marketing
- New Business Development
- Omni-Channel Marketing
- Personalization
- Professional Services
- Team Leadership
- Customer Relationship Management Crm
- Multi Channel Marketing
- Business To Business B2B
- Customer Relationship Management
- Business to Business
Richard Shaffer Summary
- Richard Shaffer, based in New York, NY, US, is currently a Managing Director, CRM Practice Lead, North America at Havas CX. Richard Shaffer brings experience from previous roles at Havas CX and GTB. Richard Shaffer holds a 1997 - 2001 Bachelor of Science in Marketing @ Aston University. With a robust skill set that includes Account Management, Analytics, B2B, Business Analysis, Business Development and more. Richard Shaffer has 3 emails and 1 mobile phone numbers on RocketReach.
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