Richard Scott Email
Head of Support - Service Delivery Manager @ excelerated
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Richard Scott Location
- London, GB
Richard Scott Work
- Head of Support - Service Delivery Manager @ (February 2024 - Present)
- Sustaining Engineering Manager @ (September 2014 - March 2017)
- Development Manager and Scrum Master @ (July 2000 - April 2014)
- Customer Support Engagement Manager @ (September 2022 - October 2023)
- Application Support Lead @ (August 2017 - September 2022)
Richard Scott Education
- Edinburgh Napier University
BEng Software Engineering (hons) (Software Engineering)
1996-2000 - Knox Academy, Haddington, East Lothian, Scotland
Standard Grades and Highers (Maths, Physics, English and Computer Schience)
1991-1995 - Hummersknott Comprehensive
Richard Scott Skills
- Distributed Systems
- Software Design
- Linux
- Debugging
- ITIL
- Customer Oriented
- Escalations Management
- Escalation
- Customer Satisfaction
- Business Analysis
- Escalation Process
- Agile Methodologies
- Team Leadership
- Strategic Planning
- Oracle
- Virtualization
- Sustainability
- Java
- Enterprise Architecture
- Service Automation
- Web Services
- Customer Service
- C++
- Enterprise Software
- Customer Support
- Customer Escalation Management
- Software Engineering
- SQL
- Management
- Project Management
- Software Development
- Unix
- Cloud Computing
- Solution Architecture
- Object Oriented Design
- Automation
- Technical Support
- PRINCE2
- Certified Scrum Master
- Generally Accepted Accounting Principles Gaap
- Generally Accepted Accounting Principles
Richard Scott Summary
- Richard Scott, based in London, GB, is currently a Head of Support - Service Delivery Manager at excelerateds2p. Richard Scott brings experience from previous roles at 1E, CA, SAP and SAP Fieldglass. Richard Scott holds a 1996 - 2000 BEng Software Engineering (hons) in Software Engineering @ Edinburgh Napier University. With a robust skill set that includes Distributed Systems, Software Design, Linux, Debugging, ITIL and more.
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