Richard Ray Email & Phone Number
Vice President Operations @ Manchester Wood Pellets
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Richard Ray Location
- Hartford, CT, US
Richard Ray Work
- 2019 -now Vice President Operations @
- 2018 -2019 General Manager @
- 2016 -2018 Independent Consultant @ Independent Consulting
- 2014 -2016 General Manager @ Central Connecticut Co-op Farmers Association
- 2010 -2013 Vice President, Service Operations Support @
- 2006 -2010 Director of Operational Consulting @
- 2005 -2006 Director-Solutions Consulting @
- 2003 -2005 Senior Business Consultant @
- 2000 -2003 VP, Service Solutions @
- 1998 -2000 Healthcare Consultant to Director of Operations @
- 1996 -1998 Director of Operations @
- 1995 -1996 Office Manager @
- 1993 -1995 Claim and Business Manager @
- 1992 -1993 Information Systems Team Leader @
- 1989 -1992 Senior Information Systems Specialist @
Richard Ray Education
- The University of Connecticut
BS (Management Information Systems)
Richard Ray Skills
- Budget Management
- Operational Strategy
- Trend Analysis
- Workflow Design
- Team Motivation
- Queue Management
- Key Performance Indicators
- Communication Training
- Negotiation
- Information Technology
- Facility Management (FM)
- Customer Loyalty
- Presentation Skills
- Quality Management
- Consulting
- Problem Solving
- Budgeting
- Business Development
- Call Routing
- Business Process Improvement
- Performance Management
- CRM
- IVR
- Call Center
- Strategy
- Call Centers
- Contact Centers
- Business Analysis
- Management
- Leadership
- Workforce Management
- Operations Management
- Management Consulting
- Speech Analytics
- Enterprise Software
- Analytics
- Program Management
- Customer Experience
- Customer Satisfaction
- Business Strategy
- Vendor Management
- Training
- Strategic Planning
- Customer Retention
- Forecasting
- Coaching
- Business Planning
- Business Transformation
- Customer Relationship Management (CRM)
- Development
- Customer Relationship Management Crm
- Performance
- Insurance
- Avaya
- Telecommunications
- Technical Design
- Process Improvement
- Components
- Leadership Development
- Business Process
- Telephony
- SaaS
- Design
- Outsourcing
- Customer Relationship Management
Richard Ray Summary
- Richard Ray, based in Hartford, CT, US, is currently a Vice President Operations at Manchester Wood Pellets. Richard Ray brings experience from previous roles at Fibredust LLC, Independent Consulting, Central Connecticut Co-op Farmers Association and Aetna (Aetna acquired Coventry Health Care in May 2013). Richard Ray holds a BS in Management Information Systems @ The University of Connecticut. With a robust skill set that includes Budget Management, Operational Strategy, Trend Analysis, Workflow Design, Team Motivation and more. Richard Ray has 1 emails and 4 mobile phone numbers on RocketReach.
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