Richard Ray Email & Phone Number
Vice President Operations @ Manchester Wood Pellets
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Richard Ray Location
- Hartford, CT, US
Richard Ray Work
- Vice President Operations @ (May 2019 - Present)
- General Manager @ (November 2018 - April 2019)
- Independent Consultant @ Independent Consulting (August 2016 - November 2018)
- General Manager @ Central Connecticut Co-op Farmers Association (September 2014 - August 2016)
- Vice President, Service Operations Support @ (June 2010 - November 2013)
- Director of Operational Consulting @ (January 2006 - January 2010)
- Director-Solutions Consulting @ (January 2005 - January 2006)
- Senior Business Consultant @ (October 2003 - January 2005)
- VP, Service Solutions @ (February 2000 - October 2003)
- Healthcare Consultant to Director of Operations @ (January 1998 - January 2000)
- Director of Operations @ (January 1996 - January 1998)
- Office Manager @ (January 1995 - January 1996)
- Claim and Business Manager @ (January 1993 - January 1995)
- Information Systems Team Leader @ (January 1992 - January 1993)
- Senior Information Systems Specialist @ (December 1989 - January 1992)
Richard Ray Education
- The University of Connecticut
BS (Management Information Systems)
Richard Ray Skills
- Budget Management
- Operational Strategy
- Trend Analysis
- Workflow Design
- Team Motivation
- Queue Management
- Key Performance Indicators
- Communication Training
- Negotiation
- Information Technology
- Facility Management (FM)
- Customer Loyalty
- Presentation Skills
- Quality Management
- Consulting
- Problem Solving
- Budgeting
- Business Development
- Call Routing
- Business Process Improvement
- Performance Management
- CRM
- IVR
- Call Center
- Strategy
- Call Centers
- Contact Centers
- Business Analysis
- Management
- Leadership
- Workforce Management
- Operations Management
- Management Consulting
- Speech Analytics
- Enterprise Software
- Analytics
- Program Management
- Customer Experience
- Customer Satisfaction
- Business Strategy
- Vendor Management
- Training
- Strategic Planning
- Customer Retention
- Forecasting
- Coaching
- Business Planning
- Business Transformation
- Customer Relationship Management (CRM)
- Development
- Customer Relationship Management Crm
- Performance
- Insurance
- Avaya
- Telecommunications
- Technical Design
- Process Improvement
- Components
- Leadership Development
- Business Process
- Telephony
- SaaS
- Design
- Outsourcing
- Customer Relationship Management
Richard Ray Summary
- Richard Ray, based in Hartford, CT, US, is currently a Vice President Operations at Manchester Wood Pellets. Richard Ray brings experience from previous roles at Fibredust LLC, Independent Consulting, Central Connecticut Co-op Farmers Association and Aetna (Aetna acquired Coventry Health Care in May 2013). Richard Ray holds a BS in Management Information Systems @ The University of Connecticut. With a robust skill set that includes Budget Management, Operational Strategy, Trend Analysis, Workflow Design, Team Motivation and more. Richard Ray has 1 emails and 4 mobile phone numbers on RocketReach.
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Top Manchester Wood Pellets Employees
Richard Ray
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