2008 -2011 Director, Application Management Service Center and Operations @ Affiliated Computer Services
2005 -2008 Manager, AoD Service Center @
2003 -2005 Senior Manager, Corio Service Center @ Corio, Inc
2001 -2003 Change Manager @ Corio, Inc
1999 -2001 PeopleSoft Team Lead @ Corio, Inc
1997 -1999 Senior Support Analyst and Lead @
Richard Ramos Education
California Lutheran University
(Communications)
1995-1997
Richard Ramos Skills
SaaS
Vendor Management
IT Strategy
ITIL
Business Process Improvement
Data Center
Cloud Computing
Process Improvement
Management
Business Process
SharePoint
Change Management
Disaster Recovery
Leadership
Unix
Call Centers
Active Directory
Enterprise Architecture
PMP
Infrastructure
Outsourcing
Service Delivery
Quality Assurance
Operations Management
Enterprise Software
Training
Integration
Business Intelligence
Project Planning
SDLC
Project Portfolio Management
Software as a Service Saas
Project Management
Business Analysis
Software Development Life Cycle Sdlc
PeopleSoft
Software as a Service
Software Development Life Cycle
Richard Ramos Summary
Richard Ramos, based in Phoenix, AZ, US, is currently a Vice President of Technology Infrastructure at AAA Northern California, Nevada & Utah. Richard Ramos brings experience from previous roles at AAA Northern California, Nevada & Utah, Taos, Velocity Technology Solutions and Epocrates. Richard Ramos holds a 1995 - 1997 California Lutheran University. With a robust skill set that includes SaaS, Vendor Management, IT Strategy, ITIL, Business Process Improvement and more. Richard Ramos has 3 emails and 3 mobile phone numbers on RocketReach.
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