Richard Plummer Email & Phone Number
Contact Centre Solutions Product Lead Manager @ Admiral Group Plc
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Richard Plummer Location
- Llanelli, GB
Richard Plummer Work
- 2022 -now Contact Centre Solutions Product Lead Manager @
- 2018 -2023 Claims Customer Insight Operations Manager @
- 2017 -2023 Customer Insights Manager @
- 2009 -2017 Call Center Workforce Manager @
- 2007 -2009 Senior Claims Representative @
- 2006 -2007 Claims Consultant @
- 2005 -2006 Sales Representative @
- 2004 -2005 Technician @ Peugeot Carmarthen
- 1999 -2003 Auto Electrician @ Idris Jones Auto Electrical
Richard Plummer Education
- Tile Hill College
GNVQ Automotive Electrician (Automotive Engineering Technology/Technician)
1999-2002 - Ysgol Y Gwendrath
GCSE
1994-1999
Richard Plummer Skills
- Microsoft Excel
- VBA
- Microsoft Office
- Data Analysis
- Forecasting
- Analytics
- Customer Satisfaction
- Analysis
- Contact Centers
- Team Leadership
- Call Centers
- Insurance
- Process Improvement
- Business Analysis
- Operations Management
- Management
- Leadership
- Project Management
- Team Management
- Team Building
- Teamwork
- Workforce Management
- Speech Analytics
- Operational Planning
- Sales
- Strategy
- Troubleshooting
Richard Plummer Summary
- Richard Plummer, based in Llanelli, GB, is currently a Contact Centre Solutions Product Lead Manager at Admiral Group Plc. Richard Plummer brings experience from previous roles at Admiral Group Plc and Admiral Group plc. Richard Plummer holds a 1999 - 2002 GNVQ Automotive Electrician in Automotive Engineering Technology/Technician @ Tile Hill College. With a robust skill set that includes Microsoft Excel, VBA, Microsoft Office, Data Analysis, Forecasting and more. Richard Plummer has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Admiral Group Plc Employees
Alan Patefield-Smith
Chief Information Officer
London, England, GB
David Darby
Chief Technology Officer (CTO)
United Kingdom
Dan Lewis
Head of IT - Digital
Bridgend, GB
Stuart Floyd
Head of Claims and Supply Chain
Woodstock, GB
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CEO UK Insurance
Cardiff, GB
Kathryn Searle
Head of Talent Development
England, United Kingdom
Glen Ward
Chief Financial Officer (UK Insurance)
United Kingdom
Ross John
Head of Contact Strategy
Bridgend, GB
Henry Engelhardt
CEO emeritus
Cardiff, GB
Michelle Leavesley
Chief Sustainability Officer
Cardiff, GB
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