Richard Plummer Email & Phone Number
Contact Centre Solutions Product Lead Manager @ Admiral Group Plc
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Richard Plummer Location
- Llanelli, GB
Richard Plummer Work
- 2022 -now Contact Centre Solutions Product Lead Manager @
- 2018 -2023 Claims Customer Insight Operations Manager @
- 2017 -2023 Customer Insights Manager @
- 2009 -2017 Call Center Workforce Manager @
- 2007 -2009 Senior Claims Representative @
- 2006 -2007 Claims Consultant @
- 2005 -2006 Sales Representative @
- 2004 -2005 Technician @ Peugeot Carmarthen
- 1999 -2003 Auto Electrician @ Idris Jones Auto Electrical
Richard Plummer Education
- Tile Hill College
GNVQ Automotive Electrician (Automotive Engineering Technology/Technician)
1999-2002 - Ysgol Y Gwendrath
GCSE
1994-1999
Richard Plummer Skills
- Microsoft Excel
- VBA
- Microsoft Office
- Data Analysis
- Forecasting
- Analytics
- Customer Satisfaction
- Analysis
- Contact Centers
- Team Leadership
- Call Centers
- Insurance
- Process Improvement
- Business Analysis
- Operations Management
- Management
- Leadership
- Project Management
- Team Management
- Team Building
- Teamwork
- Workforce Management
- Speech Analytics
- Operational Planning
- Sales
- Strategy
- Troubleshooting
Richard Plummer Summary
- Richard Plummer, based in Llanelli, GB, is currently a Contact Centre Solutions Product Lead Manager at Admiral Group Plc. Richard Plummer brings experience from previous roles at Admiral Group Plc and Admiral Group plc. Richard Plummer holds a 1999 - 2002 GNVQ Automotive Electrician in Automotive Engineering Technology/Technician @ Tile Hill College. With a robust skill set that includes Microsoft Excel, VBA, Microsoft Office, Data Analysis, Forecasting and more. Richard Plummer has 1 emails on RocketReach.
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