Richard Pilgrim Email & Phone Number
Technical Account Manager @ SAIC
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Richard Pilgrim Location
- Escondido, CA, US
Richard Pilgrim Work
- Technical Account Manager @ (March 2019 - Present)
- Senior Service Management Advisor @ (March 2019 - March 2019)
- ServiceNow Technical Account Manager at Unisys @ (January 2019 - March 2019)
- Sr. ITSM Advisor @ (October 2012 - Present)
- Service Level Manager @ (March 2001 - October 2012)
- Systems Engineer @ Nortel & 3Com (January 1996 - December 2001)
- Systems Engineer @ Nortel & 3Com (January 1996 - January 2001)
Richard Pilgrim Education
- Coleman University
BS (Electronics Engineering)
Richard Pilgrim Skills
- Visio
- IT Service Management
- Service Delivery
- IT Management
- IT Operations
- IT Outsourcing
- Sla
- Service Management
- Incident Management
- ITIL
- ITIL Certified
- Troubleshooting
- IT Strategy
- HP
- Operations Management
- PMP
- Process Improvement
- Configuration Management
- Servers
- Program Management
- Data Center
- Resource Management
- Outsourcing
- SDLC
- PMO
- Information Technology
- ISO 20000
- Security
- Integration
- Enterprise Architecture
- Business Analysis
- IT Transformation
- Disaster Recovery
- Networking
- BMC Remedy
- Vendor Management
- System Deployment
- Service Desk
- Problem Management
- Change Management
- Windows Server
- Project Delivery
- Managed Services
- Active Directory
- Release Management
- ITIL v3 Foundations Certified
- Cisco Technologies
- Cloud Computing
- Network Security
- Help Desk Support
Richard Pilgrim Summary
- Richard Pilgrim, based in Escondido, CA, US, is currently a Technical Account Manager at SAIC. Richard Pilgrim brings experience from previous roles at Unisys, Cask, LLC and HP Enterprise Services. Richard Pilgrim holds a BS in Electronics Engineering @ Coleman University. With a robust skill set that includes Visio, IT Service Management, Service Delivery, IT Management, IT Operations and more. Richard Pilgrim has 2 emails on RocketReach.
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