2016 -2019 Vice President and Senior Director - Support and Business Operations @
2012 -2016 Client Strategy and Analytics Senior Support Manager @
2010 -2012 Lean Six Sigma Black Belt @
2006 -2010 Client Support Manager @
2001 -2006 Director of Support @ Convergys
Richard Pack Education
University of Phoenix
MBA (Business Administration and Management, General)
University of Utah
B.S., Marketing (Business)
Richard Pack Skills
Process Improvement
Leadership
Operations Management
Six Sigma
Call Centers
Analytics
Cross-functional Team Leadership
German
Microsoft Excel
Project Management
Richard Pack Summary
Richard Pack, based in Salt Lake City, UT, US, is currently a Vice President Call Center Operations at AAA Mountain West Group. Richard Pack brings experience from previous roles at Sugarless Sensations, PresenceLearning and 3M Health Information Systems. Richard Pack holds a MBA in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Process Improvement, Leadership, Operations Management, Six Sigma, Call Centers and more. Richard Pack has 3 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Richard Pack?
Find contact details for 700 million professionals.
Search
Top AAA Northern California, Nevada & Utah Employees