Richard Morgan's Location

Preston, England, GB

Richard Morgan's Work

  • Head of Customer Experience - Europe @ ACN
  • Head of Customer Experience - Technical @ ACN
  • Senior Process Improvement Manager @ TalkTalk
  • Process Improvement Analyst @ TalkTalk
  • Process Relations Team @ TalkTalk
  • Team Manager @ TalkTalk
  • 2nd Line Technical Support @ TalkTalk

Richard Morgan's Skills

  • Process Improvement
  • Call Centers
  • Telecommunications
  • Customer Experience
  • Service Delivery
  • Management
  • Project Management
  • Business Process Improvement
  • Contact Centers
  • Operations Management

Richard Morgan's Summary

Richard Morgan, based in Preston, England, GB, is currently a Head Of Customer Experience at EQUANS UK & Ireland, bringing experience from previous roles at ENGIE – UK & Ireland, Elite Group and ACN Europe BV. With a robust skill set that includes Process Improvement, Call Centers, Telecommunications, Customer Experience, Service Delivery and more, Richard Morgan contributes valuable insights to the industry.
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