Richard Michaud Email & Phone Number
Director Technical Support | Support Operations | Customer Experience @ AES Corporation
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Richard Michaud Location
- Gloucester, MA, US
Richard Michaud Work
- Director Technical Support | Support Operations | Customer Experience @ (November 2022 - Present)
Richard Michaud Education
- Ipswich High School 1987-1991
Richard Michaud Skills
- Microsoft Office
- Jira
- Salesforce.com Administration
- Ubuntu
- Project Management
- Management
- Customer Satisfaction
- Team Productivity
- Responsiveness
- Rapid Learning
- Product Training
- Product Service
- Problem Solving
- Support Management
- Telecommunications
- Technical Support
- Director level
- Life safety
- Time Management
- Oral Communication
- Microsoft Excel
- Communication
- Attention to Detail
- Analytical Skills
- Multitasking
- Courts
- Civil Litigation
- Personal Protection
- Private Investigations
- Surveillance
- Security Training
- Physical Security
- Emergency Management
- Customer Service
- Enforcement
- Security Management
- CCTV
- Security
- Access Control
- Background Checks
- Security Operations
- Alarm Systems
- Training
- Asset Protection
- Protection
- Fire Alarm
- Firearms
- Diversity & Inclusion
- Team Leadership
- Team Management
- Create Virtual Machine
- Cross-Functional Leadership (Support ↔ Engineering)
- Customer Experience
- Customer Experience (CX) Strategy
- Data Analysis
- Design Thinking
- Escalation Management & Resolution
- Incident & Problem Management
- Knowledge Analysis
- Knowledge Management
- Knowledge Sharing
- Linux
- Linux
- Linux Desktop
- Linux Home Server
- Linux Server
- Operational Efficiency & Workflow Optimization
- Problem Analysis
- Process Improvement / SOP Development
- RF Mesh Networking & Life Safety Systems
- RF Planning
- Salesforce (Lightning & Classic)
- Salesforce.com
- Solution Focused
- Solution Implementation
- Team Development & Mentorship
- Technical Support Leadership
- IP Cameras
- Close Protection
- Intrusion Detection
- Legal Assistance
- IP CCTV
- Skip Tracing
Richard Michaud Summary
- Richard Michaud, based in Gloucester, MA, US, is currently a Director Technical Support | Support Operations | Customer Experience at AES Corporation. Richard Michaud holds a 1987 - 1991 Ipswich High School. With a robust skill set that includes Microsoft Office, Jira, Salesforce.com Administration, Ubuntu, Project Management and more. Richard Michaud has 2 emails and 1 mobile phone numbers on RocketReach.
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