2020 -2021 Manager of Customer Loyalty, Performance and Process Improvement @
2019 -2020 Manager of Customer Loyalty, Moves @
2019 -2019 Manager of Competitive Strategy and Response @
2016 -2019 Customer Loyalty Manager @
2013 -2016 Assistant Manager of Professisional and Leadership Development @
Richard Lyons Education
Utah Valley University
(Communication, General)
2011-2012
Brigham Young University 2010-2011
Richard Lyons Skills
Microsoft Office
Customer Service
Microsoft Excel
Leadership
Microsoft Word
PowerPoint
Public Speaking
Management
Leadership Development
Sales
Team Leadership
Team Building
Business Strategy
Business Process Improvement
Curriculum Development
Communication
Staff Development
Employee Training
Interviewing
Operations Management
Team Management
Project Management
Problem Solving
Training
Customer Satisfaction
Coaching
Customer Escalation Management
Collections Management
Net Promoter Score
Revenue & Profit Growth
Attrition Reduction
Customer Engagement
Customer Retention
Customer Experience
Business Process Outsourcing (BPO)
Strategic Partner Relationship Management
Strategy
Change Management
Richard Lyons Summary
Richard Lyons, based in Naples, FL, US, is currently a Chief Commercial Officer (CCO) at Wholesale Cabinets. Richard Lyons brings experience from previous roles at Wholesale Cabinets and Vivint. Richard Lyons holds a 2011 - 2012 Utah Valley University. With a robust skill set that includes Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word and more. Richard Lyons has 2 emails and 2 mobile phone numbers on RocketReach.
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