California Polytechnic State University-San Luis Obispo
BS ( Industrial Engineering)
1983 - 1988
University of Michigan - Stephen M. Ross School of Business
Executive Education ( Strategic Market Planning)
Villanova University
Six Sigma Green Belt
Richard Keith's Skills
Call Center
Vendor Management
Workforce Management
Outsourcing
Telecommunications
Leadership
Call Centers
Customer Satisfaction
Strategy
Sales
Richard Keith's Summary
Richard Keith, based in Kansas City, Missouri, United States, is currently a Vice President - Customer Care at Comcast, bringing experience from previous roles at Comcast and At&t. Richard Keith holds a 1988 - 1990 MS in Industrial & System Engineering @ Rutgers University-New Brunswick. With a robust skill set that includes Call Center, Vendor Management, Workforce Management, Outsourcing, Telecommunications and more, Richard Keith contributes valuable insights to the industry. Richard Keith has 4 emails and 2 mobile phone numbers on RocketReach.