Director, Take-Out and Delivery @ (January 2016 - January 2017)
National Communication Centre Manager @ (January 2015 - January 2016)
Call Centre Manager @ (January 2013 - January 2015)
Senior Manager, Client Service Desk and Facility Maintenance @ Cara Operations (January 2010 - January 2012)
Senior Manager, Cara Call Centre @ Cara Operations (January 2007 - January 2010)
Manager, Special Projects @ Cara Operations (January 2007 - September 2007)
Sr. Call Centre Supervisor @ Cara Operations (March 2004 - December 2006)
Richard Grey Education
Yorkville University
Bachelor of Business Administration (B.B.A.) (Business Administration and Management, General)
Centennial College
Associate's degree (Business management)
Richard Grey Skills
Account Management
Budgets
Business Relationship Management
Call Centers
Change Management
Communication
Cross-functional Team Leadership
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Service
Employee Engagement
Food Service
Franchising
Income Statement
Inventory Management
Leadership
Management
Marketing Plan Creation
Marketing Strategy
Operations Management
P&L
People Development
Performance Management
Project Management
Project Planning
Relationship Building
Sales
Sales Presentations
Strategic Planning
Strategic Thinking
Strategy
Team Building
Team Leadership
Time Management
Training
Training & Development
Cross Functional Team Leadership
Business Analysis
Richard Grey Summary
Richard Grey, based in Toronto, ON, CA, is currently a Client Success Manager at KUBRA. Richard Grey brings experience from previous roles at KUBRA, FreshBooks, Boston Pizza and G4S Secure Solutions Canada. Richard Grey holds a Bachelor of Business Administration (B.B.A.) in Business Administration and Management, General @ Yorkville University. With a robust skill set that includes Account Management, Budgets, Business Relationship Management, Call Centers, Change Management and more. Richard Grey has 1 emails on RocketReach.
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