Richard Eckert Email & Phone Number
Social Media Manager and Engagement Specialist @ Verizon
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Richard Eckert Location
- South Carolina, United States
Richard Eckert Work
- 2020 - now Social Media Manager and Engagement Specialist @
- 2017 - 2020 Senior Customer Service Representative and Customer Relations Team Coordinator @
- 2010 - 2017 Customer Service Supervisor @
- 2009 - 2010 Customer Service Leadership Development Program @
- 2007 - 2009 Sales Consultant @
- 2003 - 2007 General Merchandise Clerk @
Richard Eckert Education
- Verizon
Lead Six Sigma Training (Business Administration and Management, General)
2023 - 2023 - Ashford University *Now the University of Arizona Global Campus
Master’s Degree (Organizational Management)
2015 - 2016 - Pima Community College
Certification
2010 - 2010 - Southern Connecticut State University
Bachelor’s Degree (Communication-Advertising and Promotions)
2006 - 2009 - Lincoln College of New England-Southington
Associate’s Degree (Communication, General)
2004 - 2006 - Lewis S. Mills High School
(HIGH SCHOOL/SECONDARY DIPLOMAS AND CERTIFICATES)
2000 - 2004
Richard Eckert Skills
- Brand Loyalty
- Customer Service Management
- Key Performance Indicators
- Customer Success
- Communication
- Account Management
- Customer Retention
- Customer Service Operations
- Lean Management
- Business Analysis
- Social Engagement & Sales
- Modern Research
- Modern Marketing & Advertising
- Slack
- Google Cloud Platform (GCP)
- Adobe Acrobat
- Sprinklr Modern Engagement
- Sprinklr
- Customer Relationship Management (CRM)
- Customer Experience
- Customer Engagement
- Microsoft PowerPoint
- Team Leadership
- Telecommunications
- Leadership
- Training
- Customer Service
- Microsoft Office
- Management
- Customer Satisfaction
- Wireless Technologies
- Public Speaking
- Marketing Strategy
- Employer Branding
- Social Media Optimization (SMO)
- Search Engine Optimization (SEO)
- Customer Loyalty
- Problem Solving
- Troubleshooting
- Customer Escalation Management
- Client Rapport
- Challenging Environment
- Social Media Communications
- Career Management
- Social Media Content Creation
- Content Strategy
- Social Media Marketing
- Six Sigma Green Belt
- Supply Chain Management
- Operations Management
- Business Strategy
- Business Agility
- Human Resources
Richard Eckert Summary
- Richard Eckert, based in South Carolina, United States, is currently a Social Media Manager and Engagement Specialist at Verizon. Richard Eckert brings experience from previous roles at Verizon Wireless and CarMax. Richard Eckert holds a 2023 - 2023 Lead Six Sigma Training in Business Administration and Management, General @ Verizon. With a robust skill set that includes Brand Loyalty, Customer Service Management, Key Performance Indicators, Customer Success, Communication and more. Richard Eckert has 3 emails and 2 mobile phone numbers on RocketReach.
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