Richard Crane Email
Enterprise Senior Major Incident Manager @ BT Business Direct
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Richard Crane Location
- Sheffield, GB
Richard Crane Work
- Enterprise Senior Major Incident Manager @ (March 2019 - Present)
- Major Incident Manager @ BT BPS (August 2017 - Present)
- Major Incident Manager @ (November 2009 - Present)
- BT Operate Service Operations Manager (Openreach) @ (October 2008 - October 2009)
- Major Incident Manager @ BT Operate (April 2008 - October 2008)
- National Pole Request Test, Support, PECO and Cabinet Minister Manager @ (August 2004 - April 2008)
- Asset Assurance Pole Request Test, Field Support and PECO Manager @ (August 2002 - August 2004)
- Pole Test Field Support Manager @ (November 2001 - August 2002)
- BT Technical Officer Network Build @ (May 2000 - October 2001)
- BT Technical Officer Core Works Controller @ (August 1998 - May 2000)
- T2A Core Internal Works @ (January 1996 - August 1998)
- BT Young Apprentice @ (January 1995 - January 1996)
Richard Crane Education
- The Dronfield School 1988-1993
Richard Crane Skills
- Service Management
- Service Delivery
- Service Improvement
- Sla
- ITIL
- IT Service Management
- Incident Management
- Managed Services
- Stakeholder Management
- Telecommunications
- PRINCE2
- Outsourcing
- Service Desk
- Project Delivery
- Problem Management
- Data Center
Richard Crane Summary
- Richard Crane, based in Sheffield, GB, is currently a Enterprise Senior Major Incident Manager at BT Business Direct. Richard Crane brings experience from previous roles at BT BPS, BT Global Services, BT and BT Operate. Richard Crane holds a 1988 - 1993 The Dronfield School. With a robust skill set that includes Service Management, Service Delivery, Service Improvement, Sla, ITIL and more. Richard Crane has 3 emails on RocketReach.
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