Service Delivery Manager - Global Hosting Services @ Novo Nordisk Inc. (September 2017 - February 2022)
Manager Support Services, Field Force Automation @ (August 2010 - December 2013)
Communications Manager, Field Medical Center or Excellence @ (December 2007 - July 2010)
Service Delivery Manager, Field Technology Services @ (January 2001 - December 2004)
Service Delivery Manager, Deskside Support @ (January 1998 - January 2001)
Manager, Technical Support Services @ Dow Jones Telerate (November 1987 - May 1998)
Field Service Technician @ (January 1984 - January 1987)
Richard Conte Education
Villanova University
Certificate (Six Sigma Green Belt)
2007-2007
Fairleigh Dickinson University
Bachelor of Business Administration (BBA)
1978-2006
Richard Conte Skills
Vendor Management
SDLC
Change Control
Process Improvement
Change Management
Project Management
IT Strategy
Six Sigma
Management
Business Analysis
Customer Service
Quality Assurance
Software Documentation
Troubleshooting
Cross-functional Team Leadership
Service Delivery
Pharmaceutical Industry
ITIL
IT Management
Computer System Validation
Project Portfolio Management
IT Service Management
Project Planning
Leadership
Sales
Team Management
Budgets
Visio
Start-ups
Program Management
Outsourcing
SharePoint
PMP
Service Management
CRM
Networking
Training
Business Planning
Technical Support
Resource Management
Information Technology
System Deployment
Business Process
Help Desk Support
IT Operations
Infrastructure
PMO
Integration
Business Process Improvement
Disaster Recovery
Technology
Service Desk
Start Ups
Support
Cross Functional Team Leadership
Documentation
Knowledge Management
Services
Richard Conte Summary
Richard Conte, based in New Jersey, United States, is currently a Manager, NAO Infrastructure at Novo Nordisk. Richard Conte brings experience from previous roles at Novo Nordisk Inc. and Bristol-Myers Squibb. Richard Conte holds a 2007 - 2007 Certificate in Six Sigma Green Belt @ Villanova University. With a robust skill set that includes Vendor Management, SDLC, Change Control, Process Improvement, Change Management and more. Richard Conte has 3 emails and 2 mobile phone numbers on RocketReach.
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