Richard Chandler Email & Phone Number
Strategic Advisor and Consultant
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Richard Chandler Location
- Kirkland, WA, US
Richard Chandler Work
- Strategic Advisor and Consultant @ Rubicon Consulting Services (March 2026 - Present)
- Vice President, Broadband Customer Experience and Portfolio Management @ (July 2024 - April 2026)
- VP, Customer Experience and Portfolio Management @ (July 2024 - March 2026)
- VP, Product Management and Delivery, T-Mobile High Speed Internet @ (January 2021 - July 2024)
- Vice President, Product Management and Delivery – T-Mobile High Speed Internet @ (January 2021 - July 2024)
- VP, T|Vision Product Management @ (August 2019 - January 2021)
- Vice President, Product Management – TVision @ (August 2019 - January 2021)
- Sr. Director, Customer Care Experience @ (August 2017 - August 2019)
- Senior Director, T-Mobile Customer Service Experience @ (August 2016 - August 2019)
- Director, Device and Network Support Experience @ (May 2014 - August 2016)
- Director, Device and Network Support Experience @ (June 2016 - August 2016)
- Director, Customer Care Experience @ (August 2016 - August 2017)
- Sr. Customer Experience Manager, Device Programs and Logistics - Customer Service @ (March 2012 - May 2014)
- Operations Manager, BPO Management - Customer Service @ (February 2006 - December 2012)
- Operations Manager, International BPO Management - Customer Service @ (February 2006 - December 2012)
- Business Support Manager - Customer Service @ (January 2005 - February 2006)
- Learning and Development Facilitator - Customer Service @ (January 2002 - January 2005)
- CSR - Customer Service @ (December 2000 - January 2002)
- Sr. Manager, Customer Care Experience - Customer Service @ (May 2014 - June 2016)
- Account Manager @ (January 1999 - December 2001)
- Sr. Customer Experience Manager, Device Programs and Logistics - Customer Service @ (March 2014 - May 2014)
- Customer Experience Manager, Device Programs and Logistics - Customer Service @ (December 2012 - March 2014)
Richard Chandler Education
- University of Phoenix
Bachelor of Science (Delta Mu Delta Honor Society)
2008-2012 - University of Phoenix
Bachelor of Science (Global Business Management)
2008-2012 - Pikes Peak Community College, Colorado Springs
Associate of Arts
1998-2000 - Rampart High School, Colorado Springs
High School Diploma (All)
1992-1996
Richard Chandler Skills
- Call Centers
- Telecommunications
- Customer Experience
- Cross-functional Team Leadership
- Customer Satisfaction
- Vendor Management
- Process Improvement
- Team Leadership
- Management
- Program Management
- Operations Management
- Leadership
- Team Building
- Sales Operations
- Inventory Management
- Change Management
- Training
- Analysis
- Project Management
- Business Process
- Strategy
- Supply Chain
- Customer Service
- Supply Chain Management
- Enterprise Software
- Logistics
- Business Process Improvement
- Networking
- Cross Functional Team Leadership
- Research
- Reverse Logistics
- Contact Centers
Richard Chandler Summary
- Richard Chandler, based in Kirkland, WA, US, is currently a Strategic Advisor and Consultant at Rubicon Consulting Services. Richard Chandler brings experience from previous roles at T-Mobile. Richard Chandler holds a 2008 - 2012 Bachelor of Science in Delta Mu Delta Honor Society @ University of Phoenix. With a robust skill set that includes Call Centers, Telecommunications, Customer Experience, Cross-functional Team Leadership, Customer Satisfaction and more. Richard Chandler has 2 emails and 4 mobile phone numbers on RocketReach.
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