Richard Austin's Location
Fort Lauderdale, FL, US
Richard Austin's Work
- IT Product Owner @ Insight Global
- Head of CX Tools and Tech @ Okcoin
- Global Dir. of Customer Service Platform Desig @ StockX
- Sr. Project Manager @ NEXT PHASE SYSTEMS INC
- Director of Platform Administration @ BEYOND ASSET FINANCE LTD
- Director of Telephony and WFM and CRM @ Prosper Marketplace
- WW Contact Center Operations Manager @ Snapfish
- Operations Manager @ Sony Interactive Entertainment
- Customer Experience Manager @ SunPower Corporation
- Service Center Administrator @ ADP
Richard Austin's Education
- Los Medanos College
(Business Administration, Management, Business Administration And Management)
1993 - 1995 - Pittsburg High School1989 - 1993
Richard Austin's Skills
- Call Center
- Salesforce.com
- Customer Service
- Cisco IP Telephony Design
- Problem Solving
- Vendor Management
- IEX Total View
- Process Improvement
- Program Management
- Cross-functional Team Leadership
Richard Austin's Summary
Richard Austin, based in Fort Lauderdale, FL, US, is currently a IT Product Owner at Insight Global, bringing experience from previous roles at Okcoin, StockX, NextPhase Systems and Beyond Finance, Inc.. Richard Austin holds a 1993 - 1995 Los Medanos College. With a robust skill set that includes Call Center, Salesforce.com, Customer Service, Cisco IP Telephony Design, Problem Solving and more, Richard Austin contributes valuable insights to the industry. Richard Austin has 2 emails on RocketReach.
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