Richa Batra Email & Phone Number
SVP and General Manager @ Encoura
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Richa Batra Location
- Washington, DC, US
Richa Batra Work
- SVP and General Manager @ (February 2026 - Present)
- Board Member @ (January 2024 - Present)
- Founding Member @ (June 2021 - Present)
- Venture Partner @ (May 2024 - Present)
- SVP @ (January 2024 - February 2026)
- VP, General Manager @ (October 2021 - January 2024)
- VP, General Manager @ (July 2019 - October 2021)
- VP @ (January 2018 - July 2019)
- Senior Director, Operations @ (May 2015 - December 2017)
- Director, Operations @ (February 2013 - May 2015)
- Director of Client Experience @ (October 2009 - February 2013)
- Director of Sales @ (January 2002 - January 2008)
- Associate @ (November 1993 - September 1998)
Richa Batra Education
- The George Washington University School of Business
Master of Business Administration - MBA (International Business)
- University of Maryland
Bachelor of Arts - BA (Organizational Communication, General)
Richa Batra Skills
- Artificial Intelligence (AI)
- Budgeting
- Business Analysis
- Business Planning
- Business Process Outsourcing (BPO)
- Business Strategy
- CX
- Call Centers
- Change Management
- Client Retention
- Contact Centers
- Continuous Improvement
- Cross-functional Team Leadership
- Culture Change
- Customer Experience
- Customer Satisfaction
- Customer Service
- Digital Marketing
- Education
- Employee Benefits
- Employee Engagement
- Financial Analysis
- Human Resources (HR)
- Leadership
- Leadership Development
- Management
- Mergers & Acquisitions (M&A)
- Operations Management
- Organizational Development
- P&L Management
- People Management
- Performance Management
- Problem Solving
- Process Improvement
- Product Development
- Product Management
- Program Management
- Project Management
- Recruiting
- Sales Management
- Start-ups
- Strategic Leadership
- Strategic Vision
- Strategy
- Talent Management
- Team Leadership
- Thought Leadership
- Training
- Sales
- Customer Retention
- Strategic Planning
- Instructional Design
- Consulting
- Customer Loyalty
- Retention Sales
- Operational Turnaround
- Performance Turnaround
- Leadershipskills
- Professional Enhancement
- Personality Development
- Start Ups
- Communication Skills
- English Language Improvement
- Corporate Training
- Cross Functional Team Leadership
- C++
- Management Modules
- Softskills
Richa Batra Summary
- Richa Batra, based in Washington, DC, US, is currently a SVP and General Manager at Encoura. Richa Batra brings experience from previous roles at New Futures, Chief, Emerge and Anthology Inc. Richa Batra holds a Master of Business Administration - MBA in International Business @ The George Washington University School of Business. With a robust skill set that includes Artificial Intelligence (AI), Budgeting, Business Analysis, Business Planning, Business Process Outsourcing (BPO) and more. Richa Batra has 3 emails and 1 mobile phone numbers on RocketReach.
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