2012 -2015 Division Vice President - partsdirect.com @
2009 -2012 National Director - Call Center Operations @
2006 -2009 General Manager - sears.com and Home Services, Teleserve @
1998 -2006 Sales, Training, Project, and Marketing Management @
Rich Spratt Education
Northwestern University - Kellogg School of Management
Master of Business Administration (M.B.A.) (Executive MBA)
University of North Florida
Bachelor of Arts (BA)
Rich Spratt Skills
Forecasting
Process Improvement
Employee Training
Leadership
P&L Management
Customer Service
Customer Satisfaction
Strategic Leadership
Call Centers
Team Building
Merchandising
Operations Management
Customer Retention
Pricing
Cross-functional Team Leadership
Customer Experience
Management
Online Advertising
Retail
Profit
Rich Spratt Summary
Rich Spratt, based in Orlando, FL, US, is currently a Board Member at Canter Power Systems. Rich Spratt brings experience from previous roles at YPO, Eckler Industries and Sears Holdings Corporation. Rich Spratt holds a Master of Business Administration (M.B.A.) in Executive MBA @ Northwestern University - Kellogg School of Management. With a robust skill set that includes Forecasting, Process Improvement, Employee Training, Leadership, P&L Management and more. Rich Spratt has 2 emails and 3 mobile phone numbers on RocketReach.
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