Rich Shackleton's Location
London, England, GB
Rich Shackleton's Work
- Director of Customer Experience @ Pearson
- Customer Experience and Insight Lead: Wealth, Premier and Community Banking @ Barclays
- European Head - Customer Experience and Insight @ Barclays
- Area Business Manager - Relationship Banking @ Barclays
- Senior Delivery Manager – Business Change @ Barclays SME Business Banking
- Regional Operations and Change Manager @ Barclays
- Senior Consultant - Financial Services Division @ BAE Systems Digital Intelligence
- Business Analyst and Project Manager @ Marconi
- Sales Executive and Senior Sales Executive @ Nature Research (Publishing)
Rich Shackleton's Education
- City, University of London
MSc
1998 - 1999 - University of Kent
BA Joint Hons
1992 - 1996
Rich Shackleton's Skills
- Leadership
- Customer Experience
- Banking
- Strategic Insight
- Social Media
- Stakeholder Management
- Salesforce.com
- Branch Banking
- Business Relationship Management
- Change Communications
Rich Shackleton's Summary
Rich Shackleton, based in London, England, GB, is currently a Director of Customer Experience at Pearson, bringing experience from previous roles at Barclays and Barclays SME Business Banking. Rich Shackleton holds a 1998 - 1999 MSc @ City, University of London. With a robust skill set that includes Leadership, Customer Experience, Banking, Strategic Insight, Social Media and more, Rich Shackleton contributes valuable insights to the industry. Rich Shackleton has 1 email and 1 mobile phone number on RocketReach.
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