Rich King Email & Phone Number
Chief Operating Officer Managed Services @ NRTC
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Rich King Location
- Cedar Rapids, IA, US
Rich King Work
- 2023 -now Chief Operating Officer Managed Services @
- 2018 -now Vice President Call Center Operations - Managed Services @
- 2013 -2017 Director, Customer Experience @
- 2007 -2013 VP Partner Support Services @
- 2006 -2007 Director of Operations @
- 1997 -2006 Director of Customer Care @ McLeodUSA
- 1994 -1996 Marketing Manager @ Intuit, Inc. / Parsons Technology, Inc.
Rich King Education
- Bowling Green State University 1987-1991
Rich King Skills
- Telecommunications
- Troubleshooting
- Process Improvement
- Customer Service
- Call Centers
- Call Center
- Sales
- Team Building
- Management
- Windows 7
- Strategic Planning
- Call Center Development
- Project Management
- Product Management
- Networking
- Vendor Management
- Customer Experience
- Software Documentation
- Team Leadership
- Customer Satisfaction
- Training
- Salesforce.com
- User Experience
- Marketing Communications
- Marketing Strategy
Rich King Summary
- Rich King, based in Cedar Rapids, IA, US, is currently a Chief Operating Officer Managed Services at NRTC. Rich King brings experience from previous roles at NRTC, Transamerica, SecurityCoverage and Infinity Contact. Rich King holds a 1987 - 1991 Bowling Green State University. With a robust skill set that includes Telecommunications, Troubleshooting, Process Improvement, Customer Service, Call Centers and more. Rich King has 1 emails and 2 mobile phone numbers on RocketReach.
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