Rich King Email & Phone Number
Chief Operating Officer Managed Services @ NRTC
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Rich King Location
- Cedar Rapids, IA, US
Rich King Work
- Chief Operating Officer Managed Services @ (July 2023 - Present)
- Vice President Call Center Operations - Managed Services @ (April 2018 - Present)
- Director, Customer Experience @ (March 2013 - November 2017)
- VP Partner Support Services @ (August 2007 - March 2013)
- Director of Operations @ (January 2006 - August 2007)
- Director of Customer Care @ McLeodUSA (January 1997 - January 2006)
- Marketing Manager @ Intuit, Inc. / Parsons Technology, Inc. (January 1994 - January 1996)
Rich King Education
- Bowling Green State University 1987-1991
Rich King Skills
- Telecommunications
- Troubleshooting
- Process Improvement
- Customer Service
- Call Centers
- Call Center
- Sales
- Team Building
- Management
- Windows 7
- Strategic Planning
- Call Center Development
- Project Management
- Product Management
- Networking
- Vendor Management
- Customer Experience
- Software Documentation
- Team Leadership
- Customer Satisfaction
- Training
- Salesforce.com
- User Experience
- Marketing Communications
- Marketing Strategy
Rich King Summary
- Rich King, based in Cedar Rapids, IA, US, is currently a Chief Operating Officer Managed Services at NRTC. Rich King brings experience from previous roles at NRTC, Transamerica, SecurityCoverage and Infinity Contact. Rich King holds a 1987 - 1991 Bowling Green State University. With a robust skill set that includes Telecommunications, Troubleshooting, Process Improvement, Customer Service, Call Centers and more. Rich King has 1 emails and 2 mobile phone numbers on RocketReach.
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