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Rich Brecht Location
Cedar Rapids, IA, US
Rich Brecht Work
2021 -now Director, Customer Care @
2017 -2020 Executive Vice President, XaaS (Anything as a Service) @ Gravis Apps
2015 -2017 Chief Information Officer @
2015 -2017 Managing Partner @ NYSA Solutions
2008 -2015 Director of Contact Center and Retail Operations @ J&P Cycles
2002 -2008 Manager @ PRC
1996 -2002 Director @ Ron Weber and Associates
1991 -1996 Call Center Manager @ APAC
Rich Brecht Education
Kirkwood Community College
(Business)
2008-2012
Rich Brecht Skills
Call Center
Microsoft Office
Customer Experience
Word
Excel
Process Improvement
Customer Relations
Operations Management
Customer Service
Customer Satisfaction
Strategic Planning
Team Building
Sales Management
Program Management
New Business Development
PowerPoint
Telecommunications
Coaching
Budgeting
Employee Relations
Business Strategy
Forecasting
Problem Solving
Call Centers
Training
CRM
Account Management
Management
Contact Centers
Leadership
Team Leadership
Workforce Management
Microsoft Word
Microsoft Excel
Retail
Budgets
Outsourcing
Performance Management
Strategy
Public Speaking
Project Management
Rich Brecht Summary
Rich Brecht, based in Cedar Rapids, IA, US, is currently a Director, Customer Care at ImOn Communications. Rich Brecht brings experience from previous roles at Gravis Apps, Nysa Capital, LLC, NYSA Solutions and J&P Cycles. Rich Brecht holds a 2008 - 2012 Kirkwood Community College. With a robust skill set that includes Call Center, Microsoft Office, Customer Experience, Word, Excel and more. Rich Brecht has 1 emails and 2 mobile phone numbers on RocketReach.
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