Ricardo Rhode Email & Phone Number
Functional Head - IT Service Desk @ Hungry Lion
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Ricardo Rhode Location
- Cape Town, WC, ZA
Ricardo Rhode Work
- 2025 -now Functional Head - IT Service Desk @
- 2022 -2025 Information Technology Service Delivery Manager @
- 2019 -2025 IT Operations Manager @
- 2015 -2019 Group IT Manager @ WNS
- 2014 -2015 Deputy Manager I.T @ WNS Global Services SA
- 2012 -2014 Assistant I.T Manager @
- 2012 -2012 Team Leader - IT Service Desk @
- 2011 -2012 IT Analyst @ Fusion Outsourcing Services
- 2006 -2011 Technical Manager @ Teleperformance SA
Ricardo Rhode Education
- Peoplecert
Information Technology (Information Technology)
2023-2025 - TorqueIT
ITIL V4 Specialist DSV (Information Technology)
2024-2025 - TorqueIT
ITIL V4 Specialist DSV (Information Technology)
2024-2025 - Harvard Business School
Enhanced Business Leadership Certificate (Business Administration and Management, General)
2025-2025 - Torque IT
Information Technology (Information Technology)
2023-2023 - Peoplecert
ITIL V4 Foundation (IT Service Management)
2023-2023 - Milpark
Business Management (Business/Commerce, General)
2016-2017 - Milpark Education
Business Administration and Management (Business Administration and Management, General)
2016-2016 - Bytes People Solutions
MCITP Enterprise Administrator (Information Technology)
2011-2011 - SMI
Management (Management)
2009-2009 - Foster Melliar
ITIL V3 (Information Technology)
2008-2008 - I.T Intellect
Citrix PS4 (Information Technology)
2007-2007 - I.T Business Campus
Linux+ (Information Technology)
2005-2005 - I.T Business Campus
Network+ (Information Technology)
2005-2005 - I.T Business Campus
A+ (Information Technology)
2005-2005 - Dynamix
MCP (Information Technology)
2000-2000 - Harvard Business School
Ricardo Rhode Skills
- Windows Server 2003
- ITIL
- Active Directory
- Linux
- Team Leadership
- IT Operations
- Troubleshooting
- Windows Server
- Call Centers
- Management
- Service Delivery
- IT Service Management
- Windows 7
- Incident Management
- Technical Support
- Windows XP
- Team Management
- Contact Centers
- Microsoft Excel
- Project Management
- Strategy
- Training
- Process Improvement
Ricardo Rhode Summary
- Ricardo Rhode, based in Cape Town, WC, ZA, is currently a Functional Head - IT Service Desk at Hungry Lion. Ricardo Rhode brings experience from previous roles at Sanlam Investments, WNS and WNS Global Services SA. Ricardo Rhode holds a 2023 - 2025 Information Technology in Information Technology @ Peoplecert. With a robust skill set that includes Windows Server 2003, ITIL, Active Directory, Linux, Team Leadership and more. Ricardo Rhode has 2 emails and 1 mobile phone numbers on RocketReach.
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