Ricardo Narvaez Email
VP Sales and Service @ InverCap Afore
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Ricardo Narvaez Location
- Monterrey, N.L., MX
Ricardo Narvaez Work
- 2017 -now VP Sales and Service @
- 2014 -2017 VP Customer Service and Retention @
- 2013 -2014 Retail Banking Segments Director @
- 2009 -2013 CRM Director @
- 2007 -2009 CRM and Marketing Director Seguros Azteca, Afore Azteca, Extended Warranties @
- 2004 -2007 CRM Manager @
- 2001 -2004 Customer Care Subdirector @
- 1996 -1998 Industrial Design @ MZM
Ricardo Narvaez Education
- IPADE
MBA (Business Administration)
1999-2001 - Rotterdam School of Management, Erasmus University
MBA (Business Administration and Informatics)
2000-2000 - Universidad Iberoamericana, Ciudad de México
Diploma (Marketing Competitive Strategy)
1998-1999 - Universidad Iberoamericana, Ciudad de México
Bachelor (Industrial Design)
1994-1998
Ricardo Narvaez Skills
- Marketing Strategy
- Marketing Communications
- CRM
- Direct Marketing
- Customer Service
- Customer Retention
- Customer Experience
- Business Analysis
- Customer Analysis
- Call Center
- Strategic Planning
- Product Development
- Banking
- Negotiation
- Project Management
- Product Management
- Digital Marketing
- Segmentation
- Cross-functional Team Leadership
- Credit Cards
- Strategy
- Retail Banking
- Multi-channel Marketing
- Business Development
- Call Centers
- Marketing
- Customer Satisfaction
- Management
- Retail
- Analytics
- Sales
- Leadership
- Estrategia empresarial
- Support
- Financial Services
- Microsoft Office
- Trade Marketing
- Microsoft Excel
- Cross Functional Team Leadership
- Category Management
- Multi Channel Marketing
- Customer Analytics
- Retention
- Consumer Products
- Photoshop
- Customer Relationship Management Crm
- Team Leadership
- Customer Relationship Management
Ricardo Narvaez Summary
- Ricardo Narvaez, based in Monterrey, N.L., MX, is currently a VP Sales and Service at InverCap Afore. Ricardo Narvaez brings experience from previous roles at InverCap Afore, Scotiabank and Grupo Salinas. Ricardo Narvaez holds a 1999 - 2001 MBA in Business Administration @ IPADE. With a robust skill set that includes Marketing Strategy, Marketing Communications, CRM, Direct Marketing, Customer Service and more. Ricardo Narvaez has 3 emails on RocketReach.
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Top InverCap Afore Employees
Edgar Sosa
Chief Risk Officer (CRO)
Monterrey, N.L., MX
Manuel Parra
Head of Investment Analysis
Mexico City, Mexico
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