Ricardo Benavides's Location
Monterrey, N.L., MX
Ricardo Benavides's Work
- Operations Control Manager @ Beliveo Corporation
- Senior Workforce Manager @ Herbal Life
- Client Senior Manager @ Teleperformance
- Interim Site Operations Manager @ Teleperformance
- Special Teams Manager @ Teleperformance
- Mis Regional Manager @ Teleperformance
- Information Systems Manager @ Teleperformance
- Forecasting and Scheduling Manager @ Teleperformance
- Staffing Manager @ Teleperformance
- Project Manager @ Teleperformance
Ricardo Benavides's Education
- Tecnológico de Monterrey
B.S. Industrial Engineering with minor in Systems Engineering
2006 - 2012 - Universidad Tecmilenio
Master of Business Administration (MBA) ( Quality and Productivity, Master)
Ricardo Benavides's Skills
- Workforce Management
- Call Center
- Contact Centers
- Call Center Development
- Outsourcing
- Customer Experience
- Team Management
- Customer Satisfaction
- Team Leadership
- Key Performance Indicators
Ricardo Benavides's Summary
Ricardo Benavides, based in Monterrey, N.L., MX, is currently a Operations Control Manager at Beliveo Corporation, bringing experience from previous roles at Herbalife and Teleperformance. Ricardo Benavides holds a 2006 - 2012 B.S. Industrial Engineering with minor in Systems Engineering @ Tecnológico de Monterrey. With a robust skill set that includes Workforce Management, Call Center, Contact Centers, Call Center Development, Outsourcing and more, Ricardo Benavides contributes valuable insights to the industry. Ricardo Benavides has 1 email on RocketReach.
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