2019 -2020 Tier 1 Technical and Customer Support Agent @
2018 -2019 Software Support Engineer Level II @
2015 -2018 Software Support Engineer @
2014 -2015 Jr. Administrator @
Ricardo A Olvera Education
Austin Community College
(Network and System Administration/Administrator)
2011-2013
Stony Point High School
High School (Information Technology)
2008-2012
Ricardo A Olvera Skills
Customer Service
HTML
Linux
MySQL
PHP
WordPress
CSS
Troubleshooting
System Administration
Apache
Microsoft Office
Microsoft Word
PowerPoint
Agile Methodologies
Engineering
Windows Server
Microsoft SQL Server
3rd Party Integrations
Laserfiche
Web Hosting
cPanel
Microsoft Dynamics CRM
Document Management
Technical Support
Software Project Management
CRM
Databases
Ricardo A Olvera Summary
Ricardo A Olvera, based in Broomfield, CO, US, is currently a Senior Customer Service Agent at Fanatics. Ricardo A Olvera brings experience from previous roles at Autodesk, London Trust Media, Inc. and CDI. Ricardo A Olvera holds a 2011 - 2013 Austin Community College. With a robust skill set that includes Customer Service, HTML, Linux, MySQL, PHP and more. Ricardo A Olvera has 1 mobile phone numbers on RocketReach.
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