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Ric Smith Location
San Antonio, TX, US
Ric Smith Work
2016 -now Contact Center Manager @
2011 -2016 Technical Support Manager @
2008 -2015 Volunteer @
2005 -2010 Director, Technical Support @ Time Warner Cable San Antonio
1994 -2005 Sr. Manager, Enterprise Field Services @ MCI Worldcom
1990 -1994 LAN Manager @ Novell
Ric Smith Education
Southwest School of Electronics
Associate of Arts (Electronics)
1986-1988
Ric Smith Skills
Networking
Technical Support
Customer Service
Training
Team Building
Call Centers
Management
Time Management
Process Improvement
Computer Hardware
Customer Support
Strategic Planning
Telephony
Servers
Leadership
Budgets
Enterprise Software
Sales
Troubleshooting
Call Center
Project Management
Business Analysis
Program Management
Team Leadership
Ric Smith Summary
Ric Smith, based in San Antonio, TX, US, is currently a Contact Center Manager at Whataburger. Ric Smith brings experience from previous roles at Conduit Global, Community Bible Church, Time Warner Cable San Antonio and MCI Worldcom. Ric Smith holds a 1986 - 1988 Associate of Arts in Electronics @ Southwest School of Electronics. With a robust skill set that includes Networking, Technical Support, Customer Service, Training, Team Building and more. Ric Smith has 2 emails and 1 mobile phone numbers on RocketReach.
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