Riaz Email
VP of Customer Success @ APPSeCONNECT
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Riaz Location
- Kolkata, WB, IN
Riaz Work
- VP of Customer Success @ (August 2022 - Present)
- VP Customer Success @ (January 2018 - July 2022)
- Head Of Customer Relationship @ (April 2017 - December 2017)
- Sr. Account Manager @ (April 2016 - April 2017)
- Account Manager @ (April 2014 - April 2016)
- Sr. Implementation Consultant @ (April 2013 - April 2014)
- Implementation Consultant @ (February 2011 - April 2013)
- Wireless Network Administrator @ (June 2008 - February 2011)
- Customer Care Executive @ Sparsh BPO (February 2006 - April 2008)
Riaz Education
- NIIT
GNIIT (Computer Software)
2003-2007 - University of Calcutta
B.Com (Accounts)
2002-2005
Riaz Skills
- Account Management
- Accounts Receivable
- Amazon Seller Central
- Application Programming Interfaces (API)
- Artificial Intelligence (AI)
- BigCommerce
- Business Intelligence
- Business Process
- Churn Management
- Contract Renewals
- Customer Escalation Management
- Customer Experience
- Customer Onboarding
- Customer Retention
- Customer Success
- Customer Support
- E-commerce
- EAI
- ERP
- Electronic Data Interchange (EDI)
- HubSpot
- Integration Platform as a Service (iPaaS)
- Key Account Management
- Magento
- Management
- Microsoft Dynamics 365 Business Central
- Microsoft Dynamics NAV
- NetSuite
- Order to Cash
- Partner Management
- Pre-sales
- Process Improvement
- Project Management
- Requirements Analysis
- SAP Business One
- SAP ERP
- SAP S/4HANA
- Salesforce.com
- Service-Level Agreements (SLA)
- Shopify
- Software Project Management
- Stakeholder Management
- Team Leadership
- Team Management
- Upselling
- Voice of the Customer
- WooCommerce
- Workflow Automation
- Zoho CRM
- Zoho Desk
- Networking
- Windows Server 2008
- Pre Sales
- Software Project
- Testing
- Microsoft SQL Server
- E Commerce
- Wireless
- Sales
- Windows Server
- Change Management
Riaz Summary
- Riaz, based in Kolkata, WB, IN, is currently a VP of Customer Success at APPSeCONNECT. Riaz brings experience from previous roles at InSync Solutions. Riaz holds a 2003 - 2007 GNIIT in Computer Software @ NIIT. With a robust skill set that includes Account Management, Accounts Receivable, Amazon Seller Central, Application Programming Interfaces (API), Artificial Intelligence (AI) and more.
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