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Rhiena Semacio Location
Valenzuela, NCR, PH
Rhiena Semacio Work
2026 -now Technical Support Specialist @
2024 -2025 Technical Support Analyst @
2020 -2024 Product Support Specialist @
2014 -2020 Software Engineer: Application Support Analyst @
2012 -2014 Financial Consultant @
2010 -2012 Telesales Representative @
2008 -2010 Sales Representative @ NCO Group
Rhiena Semacio Education
Technological Institute of the Philippines
Bachelor of Science (B.S.) (Information Technology)
2004-2008
Rhiena Semacio Skills
Incident Management
Service-Level Agreements (SLA)
Service Level Management
Customer Relationship Management (CRM)
Web Services
Software as a Service (SaaS)
Customer Support
Business-to-Business (B2B)
Hpom
ServiceNow
Utilities
Electric Utilities Management
Utilities Management
Utility Industry
Oracle Database
IT Service Management
Jira
Jira Service Desk
webMethods
webMethods Integration Server
TIBCO
Sales
HTML
SQL
Unix
Leadership
Training
Customer Service
Interpersonal
DevOps
Rhiena Semacio Summary
Rhiena Semacio, based in Valenzuela, NCR, PH, is currently a Technical Support Specialist at Brainbox. Rhiena Semacio brings experience from previous roles at Infor, GHD, Accenture and Sutherland Global Services. Rhiena Semacio holds a 2004 - 2008 Bachelor of Science (B.S.) in Information Technology @ Technological Institute of the Philippines. With a robust skill set that includes Incident Management, Service-Level Agreements (SLA), Service Level Management, Customer Relationship Management (CRM), Web Services and more. Rhiena Semacio has 2 emails on RocketReach.
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