Reto Schmid Email
Head of Service Desk and Onsite Support @ Swissgrid AG
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Reto Schmid Location
- Mellingen, AG, CH
Reto Schmid Work
- Head of Service Desk and Onsite Support @ (January 2021 - Present)
Reto Schmid Education
- Lucerne University of Applied Sciences and Arts 2016-2017
- Lucerne University of Applied Sciences and Arts
(Communication)
2014-2014 - Fachhochschule Nordwestschweiz
(Marketing, Commerce)
2013-2013
Reto Schmid Skills
- Agile Methoden
- Analytische Fähigkeiten
- Anfragenverwaltung
- Betriebswirtschaftliche Kenntnisse
- Budgetierung
- Business Intelligence Tools
- Business Process
- Coaching
- Customer Service
- Department Budgeting
- Dienstleistungserbringung
- Entscheidungsfindung
- Führung multikultureller Teams
- Gamification
- Geschäftsführung
- Geschäftsprozesse
- Global Cross-Functional Team Leadership
- IT Operations
- IT Operations Management
- IT Outsourcing
- IT Service Management
- IT-Management
- IT-Operationen
- IT-Outsourcing
- IT-Service-Managment
- IT-Strategie
- ITIL
- ITIL V2/V3
- Incident Management
- Informations- und Kommunikationstechnik (ICT)
- Kundendienst
- Leadership
- Managerial Finance
- Moderieren
- Organisationsfähigkeiten
- Outsourcing
- People Management
- Project Coordination
- Project Management
- Projektmanagement
- Rechenzentren
- Service Delivery
- Servicedesk Management
- Servicemanagement
- Teamwork
- Unternehmensführung
- Vereinbarungen zum Servicelevel (SLA)
- Vertragsverhandlungen
- Veränderungsmanagement
- Workplace Management
Reto Schmid Summary
- Reto Schmid, based in Mellingen, AG, CH, is currently a Head of Service Desk and Onsite Support at Swissgrid AG. Reto Schmid holds a 2016 - 2017 Lucerne University of Applied Sciences and Arts. With a robust skill set that includes Agile Methoden, Analytische Fähigkeiten, Anfragenverwaltung, Betriebswirtschaftliche Kenntnisse, Budgetierung and more. Reto Schmid has 1 emails on RocketReach.
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