RetailWise Information

RetailWise is the leading provider of customer and performance studies targeted retail chains. With our EXITshopping ® concept, we focus on - through unique insights about customer and staff behavior in the store - how each store (and thus the chain) is able to utilize customer traffic by improving everyday performance - simple, efficiently and fast. A great number of professional customers such as JYSK, ECCO, SKORINGEN, Bestseller, Dansk Supermarked, Elgiganten, Deichmann, Telenor, REMA1000, MENY, XL Byg, BAUHAUS, Calvin Klein prooves that. RetailWise operate in 17 countries. IMPROVING STORE PERFORMANCE EXITshopping identifies store performance. Store by store. District by district. Country by country. The concept is continuously developed and improved in close cooperation with leading internationally focused retail chains - and combines the best elements from sales driver analysis, customer satisfaction and loyalty measurements, mystery shopping, competitor analysis, behavior analysis etc. THE RESULT IS A UNIQUE TOOL WHICH PRECISELY, VALID AND EFFICIENTLY: * Identifies the customers behavior in the store * Reveals the store performance * Calculates the real potential * Provides benchmarking – sales drivers, stores, districts, countries etc. * Provides opportunity to increase hit-rate and basket-size EXITshopping also identifies valuable information about none-byers (Lost shopping analysis). CUSTOMER REFERENCE EXAMPLE - Mikael Nielsen, Retail Director, JYSK Nordic: EXITshopping is a strong tool that identifies the customer’s experiences in our stores. We are very happy with the cooperation with RetailWise, who does a very professional and competent job. But most important: We get unique data which enables us to put the customer first and focus on precisely the thing in each store that leads to increased hit-rate and improved basket size. (RetailWise performs EXITshopping for JYSK in more than 400 JYSK stores in 5 countries).