Restaurant Revolution Technologies Information

Revolution is the off-premise partner for restaurants. Our Unified Omni-Channel Ordering platform, Order One, enables customers to order from your restaurant when, where and how they want. Whether your customer is ordering by phone, web, mobile or chat, our comprehensive solution submits all orders directly to your POS system, removing all phone calls and delivery tablets from your location. In addition, Order One includes powerful order throttling rule sets, menu syncing and configuration, discounting, coupon and promo code engines, gift card redemption, comprehensive tax and gratuity support, and a variety of modern look and feel presentations customized to your brand for a consistent customer experience. Leveraging our combined power of technology as well as our live virtual server and manager talent, we monitor submitted orders from start to finish - regardless of the ordering origination (web, mobile, voice or chat). Management software, dashboards and a system of warning flags are all monitored by our virtual team to proactively communicate and resolve issues; both with the restaurant and the customer for complete resolution and customer satisfaction. Order One Delivery Enablement offers three delivery options based on your delivery needs: Connection, Ground Control and Fleet Logistics. Our solution captures the customer data and provides powerful reporting and dashboards as well as analytics and insights related to order history, favorites, activity and a complete unified profile leading to better business decisions. Revolution easily syncs it to operational and marketing systems you already employ, or leverages it with our own marketing services including loyalty, SMS, email and outbound calling programs creating additional demand for your restaurant. The restaurant industry is rapidly changing, so don't get left behind. Join the Revolution to build your direct-to-customer off-premise business and keep your slice of the pie.