We have something that no one else can offer: Responsible Telemarketing™ Responsible Telemarketing™ (RT) combines leading edge technology, knowledge and operational expertise that can guarantee complete compliance and go beyond OFCOM’s regulated benchmark for all outbound performance. Unlike with any other contact centre in the country, clients of ResQ already benefit from 0% abandoned and silent call rates. All this whilst continuing to benefit from the advantages of predictive dialling technology, including heightened productivity, improved contact rates, greater opportunity to convert and better use of data assets. The difference is clear: whilst a standard contact centre, using preview dialling, will see the number of sales reduced and the cost per sale rise, Responsible Telemarketing™ will produce the exact opposite. Res-Q was established in 2006 in Kingston upon Hull with the purpose of becoming an outsource service provider revered for its ability to deliver high quality, sales focused customer management. Now in its eighth year of trading Res-Q has achieved just that. Making our first call in May 2006, with a team of just twelve telephone agents, Res-Q took its first step. Since then the business has been successful in building a customer base of blue chip clients and now employs more than five hundred permanent staff across two service centres. Res-Q continues to grow and achieve. Our proposition and ability to deliver to target means that we are very attractive to organisations, that are looking to build better retention and greater loyalty with their customer base as well as growing their market share.
View Top Employees from ResQWebsite | http://www.resqcs.co.uk |
Revenue | $422.7 million |
Employees | 592 (356 on RocketReach) |
Founded | 2006 |
Phone | +44 1482 481200 |
Technologies |
JavaScript,
HTML,
PHP
+33 more
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Industry | Outsourcing/Offshoring, Call Centers & Business Centers, Customer Acquisition, Telesales/Telemarketing, Business Services, Customer management Strategies, Customer Service/Care - Sales through service |
Web Rank | 3 Million |
Keywords | Market Share |
Competitors | Arise Virtual Solutions, Impact Call Centre, Kura (CS) Ltd, Ventrica, beCogent Ltd |
SIC | SIC Code 73 Companies, SIC Code 738 Companies |
NAICS | NAICS Code 45 Companies, NAICS Code 452 Companies, NAICS Code 561 Companies, NAICS Code 56 Companies |
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The ResQ annual revenue was $422.7 million in 2024.
Nic Marshall is the Chairman of ResQ.
356 people are employed at ResQ.
The NAICS codes for ResQ are [45, 452, 561, 56].
The SIC codes for ResQ are [73, 738].